Skills

SQL Splunk Change Management Linux BPM

Job Specifications

Greetings!

Iris’s leading financial client is looking for Technical System Analyst to join their team at Vancouver, BC(Hybrid) location.

Job Title: Technical System Analyst

Location: Vancouver, BC(Hybrid)

Duration: Long Term

Job Description:

6+ years of experience as a Technical System Analyst or a similar role in a production environment
Experience with ITIL processes (Incident, Problem, Change Management)
Experience with Linux
Proficient with SQL
Serve as a primary point of contact for L2/L3 production support, responsible for the 24/7 health and performance of applications
Perform in-depth root cause analysis for recurring incidents and complex technical problems, implementing permanent fixes
Monitor system performance, application logs, alerts using tools like Dynatrace, Splunk etc.

About Iris Software Inc.

With 4,000+ associates and offices in India, U.S.A. and Canada, Iris Software delivers technology services and solutions that help clients complete fast, far-reaching digital transformations and achieve their business goals. A strategic partner to Fortune 500 and other top companies in financial services and many other industries, Iris provides a value-driven approach - a unique blend of highly-skilled specialists, software engineering expertise, cutting-edge technology, and flexible engagement models. High customer satisfaction has translated into long-standing relationships and preferred-partner status with many of our clients, who rely on our 30+ years of technical and domain expertise to future-proof their enterprises. Associates of Iris work on mission-critical applications supported by a workplace culture that has won numerous awards in the last few years, including Certified Great Place to Work in India; Top 25 GPW in IT & IT-BPM; Ambition Box Best Place to Work, #3 in IT/ITES; and Top Workplace NJ-USA.

About the Company

Iris Software has been a trusted software engineering partner to several Fortune 500 companies for over three decades. We help clients realize the full potential of technology-enabled transformation by bringing together a unique blend of domain knowledge, best-of-breed technologies, and experience executing essential and critical application development engagements. Our highly-experienced talent and rightsized teams help develop core, complex, and mission-critical applications and solutions for leading enterprises across Ca... Know more