Job Specifications
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India
We're looking for a passionate Customer Success Manager to help small and medium businesses transform how they advertise on TV and Connected TV (CTV). You'll support clients using a cutting-edge self-serve Ads Manager platform-empowering them to create, manage, and optimize impactful campaigns that reach audiences across television and streaming.
In this role, you'll act as the primary point of contact for high-value SMB customers, guiding them through onboarding, engagement, and campaign success. You'll also play a key role in shaping a growing Customer Success organization by bringing creativity, structure, and energy to every interaction.
Key Responsibilities
Manage customer relationships to drive activation, adoption, and retention.
Onboard new SMB advertisers and build tailored engagement strategies.
Serve as an Ads Manager platform expert, advising on best practices and campaign optimizations.
Own individual renewal and revenue goals for self-serve advertisers.
Maintain an active cadence of calls, meetings, and communications through Salesforce to manage the sales pipeline.
Qualifications
2-5 years of experience in customer success, account management, or sales.
Background in advertising, media, or marketing technology preferred.
Knowledge of digital advertising and campaign optimization.
Strong communication skills via phone, Zoom, and email.
Bachelor's degree required.
Self-starter who thrives in a fast-paced, startup-like environment.
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Additional Details
The base range for this contract position is $30 - $32 / per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!
By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
About the Company
STAND 8 is a global technology consulting and staffing leader that helps businesses transform and scale through tailored IT solutions. 15 years of success in the enterprise 99% client retention rate 400 employees 30 states 5 countries
We ensure success by integrating seamlessly into client operations, maintaining robust security, adhering to full compliance, and providing exceptional, personalized support.
Over the past 4 years, the company has more than tripled in size and continues rapidly expanding its capabilitie...
Know more