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Synergy Business Consulting, Inc.
ServiceNow Business Analyst

ServiceNow Business Analyst

On site

Broward county, United states

$ 35 /hour

Junior

Freelance

03-11-2025

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Skills

Communication ServiceNow Test Agile Methodology Roadmap planning Prioritization Training Oral and Written Communication Project Management Agile

Job Specifications

Looking for a Business Analyst with experience in ServiceNow projects.

BA skillset needed:

Mid-Senior level Business Analyst required
Excellent oral and written communication
A minimum of 3 years Business Analyst experience
Development background preferred
Agile methodology preferred
Project training preferred
Experience with automation and AI projects preferred

Duties & Responsibilities:

Gather and analyze data
Identify specific business opportunities
Influence stakeholders to support business projects
Assist with project management for selected projects
Coordinate with different departmental teams to produce better business outcomes
Test business processes and recommend improvements
Convert roadmap features into smaller user stories
Write clear and well-structured business requirements/documents
Identify automation opportunities
Create reports, dashboards, and visualizations to understand business performance
Analyze process issues and bottlenecks and to make improvements
Communicate and validate requirements with relevant stakeholders
Develop and maintain reporting tools
Perform data discovery, analysis, and modeling
Collaborate with product manager on roadmap planning and prioritization

Location: Remote/Must have the ability to come into the office as needed

About the Company

Founded in 2001, Synergy Business Consulting, Inc, a Certified Minority Business Enterprise (MBE), providing technology staffing & management consulting solutions to Fortune 1000 clients. We partner with business, technology and digital leadership to provide customized contingent workforce solutions. At Synergy, we "Integrate People & Technology" offering our clients a professional, client focused and consultative approach to acquiring subject matter expertise. Our consultants provide immediate impact across an enterprise... Know more