Job Specifications
Location: Foxborough, MA; Woburn, MA; New York, NY; or Paramus, NJ.
While Thrive employees enjoy the flexibility of a hybrid in-office/remote work environment, this role requires the person to be able to go into the office 1-2 days per week.
About Us
Thrive delivers global technology outsourcing for cybersecurity, cloud, networking, and other complex IT requirements. Thrive’s NextGen platform enables customers to increase business efficiencies through AI, automation, standardization, and scalability, delivering oversized technology returns on investment (ROI). This is accomplished with collaboration from advisory services, vCISO, vCIO, consulting, project implementations, and solution architects. Thrive delivers exceptional high-touch service and collaboration through its POD approach of subject matter experts and global 24x7x365 SOC, NOC, and centralized services teams.
Job Summary
Thrive is seeking a strategic and adaptable Senior Commercial Counsel with significant experience in complex commercial contracts and managing the legal aspects of customer and vendor relationships for one of the fastest growing managed service providers in the industry. You’ll play a critical role in advising on cutting-edge tools and products while helping us scale legal support for a growing and fast-evolving business.
Reporting directly to the Chief Legal Officer, the Senior Commercial Counsel will serve as the lead lawyer and subject matter expert for customer and vendor matters and assist the Chief Legal Officer and other members of the legal team on an as-needed basis with a variety of contracts and other legal matters. This role will be highly visible within the organization and offers the opportunity to influence overall company strategy relating to customer acquisition and retention, vendor agreements, dispute resolution, and overall risk mitigation.
The position requires an adaptable team player who can provide high caliber, detailed, and sometimes creative work product. The person in this role will regularly advise all levels of Thrive’s sales, product and other business teams; analyze agreements for risks and potential liabilities while focusing on pragmatic solutions to resolve issues; draft and negotiate customer and vendor contracts; advise management of contractual rights and obligations and identify recommendations to improve future processes and strategies; and advise on other legal matters as needed. The ideal candidate will have a strong balance of legal analytic skills and interpersonal skills who will bring a proactive, problem-solving mindset to the Company.
Detailed Description
The primary function of this role will be tied to Thrive’s customer relationships and new and existing contracts and with an eye towards Thrive’s policy for risk tolerance, while working collaboratively with the legal, sales, finance, operations and Thrive’s various business teams, including various executives. The secondary function of this role will be to advise on general corporate matters such as privacy, compliance, HR and employment and real estate, among others. This role will have the following responsibilities:
Developing and maintaining positive customer relationships, both internally and externally, and supporting existing business as well as the generation of additional or new business opportunities;
Drafting and negotiating client commercial contracts, including maintaining a strong understanding of Thrive’s services and key contractual considerations;
Ensuring sales contracts and other agreements are managed in accordance with company policies and procedures, applicable laws and regulations, and customer requirements;
Performing functions necessary for all phases of contract management, including but not limited to business development support, contract formation, negotiation, contract execution, administration, change order management and termination;
Reviewing and preparing various business agreements, documentation, correspondence, forms, and reports which may be required to support business development activities, solicitations, contract awards, subcontract awards, and related activities;
Reviewing, investigating, assessing, and responding to customer disputes in close collaboration with various business teams such as offboarding, account management, finance, and service delivery teams; and
Advising on general corporate matters.
Requirements
J.D. and admission in good standing to at least one U.S. state bar (Massachusetts or New York preferred);
7+ years of relevant legal experience in a law firm and in-house legal department, with a focus on commercial, technology and vendor transactions in the technology, commercial and international industries;
Significant experience negotiating SaaS, software licensing, and technology procurement agreements;
Experience supporting privacy, AI and other emerging tech transactional considerations is strongly preferred;
Excellent judgment, communication, and collabora