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SIDRAM TECHNOLOGIES
Salesforce Technical Architect

Salesforce Technical Architect

On site

Atlanta, United states

Senior

Full Time

04-11-2025

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Skills

Jira Salesforce ServiceNow Architecture

Job Specifications

Job Title: Salesforce Technical Architect

Location: Remote:

Duration: 6+ Months

Job Summary

We are seeking a highly experienced Salesforce Technical Architect with a proven track record in Salesforce solution design and architecture and hands-on experience in managing L2 Support Teams. The ideal candidate will be responsible for designing scalable Salesforce solutions, leading technical development efforts, and managing a team of L2 support engineers to ensure consistent application uptime, performance, and issue resolution.

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, or related field.
10+ years of experience with Salesforce platform, including at least 2 years in an architect-level role.
3+ years of experience managing support or operations teams (L2/L3).
Hands-on experience with Salesforce CPQ including product configuration, pricing rules, quote templates, and approvals.
Strong understanding of Salesforce architecture and APIs.
Experience in Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP).
Deep understanding of ITIL-based service management practices.
Experience with support tools like Jira, ServiceNow, or Remedy.
Salesforce certifications such as Application Architect, System Architect, or CTA (preferred).

Adam

IT Services | Development | Staffing

URL: http:/www.sidramtech.com | Email: Adam@sidramtech.com

About the Company

SidRam Technologies is a smart technical solution provider and services company that changes the way world see Energy saving. We provide platform and tools to utility companies, retail providers and also to consumers to increase the efficiency of energy saving and also promote sales utilizing rebate concepts. Know more