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ATS4IT

Business Process Analyst / Change Manager Support – Fraud Team

Hybrid

Brussels, Belgium

Junior

Full Time

12-11-2025

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Skills

Risk Management Change Management Training Architecture Business Architecture Agile

Job Specifications

Founded in 2020 in Belgium, ATS4IT is part of the Moongy Group, established to strengthen agap2IT’s presence in Europe. Since 2021 we expanded further with the opening of our Danish branch in Copenhagen, and our Spanish brand in Madrid, reinforcing our commitment to being a key player in the European technology landscape. Proximity, transparency, and collaboration define our approach at ATS. We aim to be your trusted partner and the first choice for your technological challenges

Business Process Analyst / Change Manager Support – Fraud Team

Location: Brussels, Belgium

Work Model: Hybrid (2–3 days per week on-site)

Project Duration: 1 year

Languages: Fluent in French, Dutch, and English

Eligibility: Candidates must possess European nationality or a valid work permit for Belgium

NOTE: Due to the high volume of applications received, candidates who do not meet the specified criteria may not be contacted

We are seeking a Business Process Analyst to strengthen the Fraud team, responsible for developing innovative tools to prevent fraud and coordinating the bank-wide fraud prevention strategy.

Key Skills and Experience

Bachelor’s or Master’s degree (or equivalent through professional experience).

Minimum 4 years of experience as a Process Engineer, ideally within the banking or fraud prevention domain.

Proficiency in process management tools and methodologies (e.g., BPMN, ARIS).

Familiarity with change management frameworks (e.g., ADKAR).a

Solid understanding of banking operations and fraud detection/prevention processes.

Understanding of business architecture principles (is a plus)

Soft Skills: Analytical | Influential | Customer-focused | Autonomous | Team player | Efficiency-driven | Agile mindset

Key Responsibilities:

Design and improve business processes aligned with the bank’s strategy and architecture.

Continuously optimize workflows for efficiency, customer satisfaction, and risk management.

Monitor KPIs and process performance, identifying areas for improvement.

Support change management activities to ensure smooth adoption of new processes.

Collaborate within an Agile, multidisciplinary squad to deliver impactful solutions.

Identify change management requirements and coordinate the necessary actions to ensure successful adoption of new or revised processes.

Support business teams and end-users during and after implementation phases, providing guidance and responding to inquiries.

Monitor adoption rates and act as a point of contact for feedback and user support.

What We Offer:

Permanent Contract (CDI) – Long-term stability.

Attractive salary based on your experience and skills.

Additional benefits: Meal vouchers and eco-vouchers (electronic), DKV hospitalization insurance, company laptop, holiday allowance, and year-end bonus.

Vacation: 20 paid leave days + 12 RTT days.

Free training (technical, behavioral, language) and certifications

Continuous and personalized career progression support

Opportunities to work on projects with cutting-edge technologie

At Moongy Group, we stand for equality and diversity. We create a safe and inclusive environment where opportunities are equal for everyone! We do not discriminate based on age, ethnicity, gender, disability, sexual orientation, or any factor other than merit. If you have the skills for the role, we encourage you to apply!

About the Company

ATS4IT is an international IT services provider committed to innovation, focused on creating true value for its clients and consultants. The ability to intervene locally and remotely from our nearshore center, along with matured technical, functional and business know-how, our teams are committed to solve the most complex challenges of our client’s digital transformation. • CONTACTS• Belgium www.ats4it.be T: +32 (0) 490 64 49 90 Denmark www.ats4it.dk T: +45 89 87 31 96 Know more