Job Specifications
Job Title: Zscaler Engineer
Location: WASHINGTON, DC, United States
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Hybrid Remote (must be on-site 3 days per week)
Company Overview:
Seeking a Zscaler Engineer to support a mission-critical U.S. government agency in the National Capital Region. This hybrid position involves managing and modernizing enterprise cybersecurity platforms, with a strong focus on Zscaler technologies (ZIA, ZPA, ZDX) and broader Secure Access Service Edge (SASE) implementations within a Microsoft-based environment.
The ideal candidate has hands-on experience with Zscaler services (ZIA, ZPA, ZDX) across cloud, network, and identity domains. This role supports operations, troubleshooting, and integration of Zscaler platforms with enterprise systems, while contributing to policy management, Zero Trust initiatives, process automation, and cross-team collaboration.
Responsibilities:
Deploy, configure, and manage Zscaler services (ZIA, ZPA, ZDX) and other security technologies such as EDR, DLP, secure web gateway, email security, IDPS, firewall, SIEM, and identity protection tools
Integrate security solutions with Microsoft platforms including Azure AD, Conditional Access, Intune, and Microsoft Defender
Configure and manage policies, SAML integrations, monitoring, and user onboarding for Zscaler platforms
Monitor performance, security events, and traffic flow; troubleshoot connectivity, authentication, and application access issues
Enforce security policies, ensure compliance, and optimize configurations to improve performance and user experience
Respond to ServiceNow tickets, perform health checks, and support upgrades or migrations
Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell, Python, Bash)
Collaborate with engineering, operations, and compliance teams to strengthen overall security posture
Qualifications
Qualifications
Bachelor’s degree in Cybersecurity, IT, or related field (or 8+ years of equivalent experience)
Minimum 5 years of cybersecurity experience supporting a broad range of tools across cloud, endpoint, identity, and network security domains
2+ years of hands-on experience administering Zscaler services (ZIA, ZPA, ZDX), including policy management, SAML integration, and performance monitoring
Practical experience with tools and platforms such as EDR, DLP, secure web gateway, email security, IDPS, firewalls, SIEM, and identity protection solutions
Proficiency in Windows and/or Linux system administration, scripting (e.g., PowerShell, Python, Bash), and integrating cloud-native security technologies
Strong analytical, troubleshooting, and communication skills
Preferred Qualifications:
Experience in federal or regulated environments
Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust architecture
Exposure to tools such as CrowdStrike, Office 365, Microsoft Defender, and Intune
Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, CCNP Security, PCNSE, or Splunk Certified Architect