Job Specifications
Discovery/SACM Architect,SPM, & Lead SPM Developer
Charlotte, NC office 3 days a week onsite from
Local is preferred, but non local should be fine.
Duration: 12 months
No of positions:2
position#1
Discovery/SACM Architect
Desc: Assist with solution design and providing technical recommendations for business solutions in the SACM/Discovery space
Expert in ServiceNow Discovery, especially Cloud discovery, CSDM/CDMB. Extensive Experience in Cloud Concepts including hardware/software discovery.
Position#2
Lead SPM Developer
ServiceNow modules: CMDB, Discovery, Service Mapping, and CSDM
Architect, Design, configure, and implement ServiceNow modules including CMDB, SPM, SAM, APM/EA, Discovery, and Service Mapping
Customize and enhance platform capabilities using best practices (e.g., scripting, automation, APIs)
Build and manage integrations with external systems (e.g., Ariba, cloud services, messaging platforms)
Implement and maintain CMDB health through normalization, reconciliation, and data certification
Map and enforce CSDM standards across all modules and business services
Support the creation and execution of test cases for UAT, SIT, and production validation
Collaborate with architects, business analysts, and client SMEs to capture requirements and propose solutions
Develop technical documentation, runbooks, and support materials
Provide technical guidance to junior developers and ensure alignment with architectural standards
Participate in deployment planning, cutover support, and post-go-live stabilization