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FAENA

Security Manager

Hybrid

New york, United states

Mid level

Full Time

19-11-2025

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Skills

Communication Leadership Documentation and Reporting Decision-making Customer Service Crisis Management Training Risk Mitigation Programming

Job Specifications

Company Description

The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.

Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.

Job Description

The Security Manager is responsible for overseeing all security operations across the property, ensuring the safety of guests, staff, and assets while maintaining a discreet and guest-forward approach aligned with Faena’s brand. This role develops and implements security procedures, supervises the security team, and coordinates emergency response and risk mitigation strategies.

This position has an annual compensation of $85,000 per year.

Duties And Responsibilities

Manage daily security operations including shift scheduling, patrols, access control, and incident reporting
Lead training and oversight for all security personnel, including emergency response, customer service, and de-escalation protocols
Liaise with local law enforcement, fire department, and emergency services as needed
Develop and implement safety policies, evacuation procedures, and crisis management protocols
Maintain and monitor security systems (CCTV, access control, alarms) and report maintenance needs
Coordinate coverage for VIP guests, high-profile events, and public access areas
Conduct risk assessments and incident investigations, producing detailed reports
Work collaboratively with departments including Rooms, Events, and Engineering to ensure integrated property safety
Maintain compliance with all relevant city, state, and OSHA security regulations

Qualifications

5+ years of progressive experience in security or safety management, preferably in luxury hospitality, nightlife, or event environments
Prior supervisory or managerial experience in a unionized setting preferred
NYS Security Guard License required; Fire Safety Director Certification strongly preferred
CPR/First Aid/AED Certification required
Knowledge of surveillance systems, hotel property layouts, and threat assessment protocols.

Skills

Calm, composed leadership under pressure
Excellent communication and team coordination skills
Strong decision-making in real-time situations
Discreet and professional demeanor with guests and high-profile clientele
Detail-oriented with clear documentation and reporting ability

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Endure various physical movements throughout the work areas
Ability to move safely in uneven terrain or in confined spaces
Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

ABOUT FAENA GROUP Founded by Alan Faena, Faena Group specializes in the creation of one-of-a-kind holistic environments anchored in cultural experiences and socially responsible projects that integrate residences and hotels with art and cultural spaces. Faena Group is rooted in ideas and concepts that have the power to reshape and enhance our world. The projects it develops are platforms for personal expression and cultural interaction--destination landmarks that inspire original thinking. Since 2000, Alan Faena has partnere... Know more