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Service Now UI Developer (UI Builder / React)

Service Now UI Developer (UI Builder / React)

On site

Santa clara, United states

Mid level

Freelance

07-11-2025

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Skills

Communication JavaScript Jira ServiceNow Agile methodologies Problem-solving Architecture git Front-end Development Agile Bootstrap React.js HTML5

Job Specifications

Job Summary:

We are seeking a talented Service Now UI Developer with strong expertise in UI Builder and React.js to design and develop modern, user-centric interfaces on the ServiceNow platform. The ideal candidate will have hands-on experience building custom portals, workspaces, and widgets, integrating front-end components with ServiceNow data models and APIs.

Key Responsibilities:

Design and develop custom UI experiences using ServiceNow UI Builder, Service Portal, and Now Experience Framework.
Implement React.js components within the ServiceNow environment to create dynamic and responsive user interfaces.
Work closely with ServiceNow architects and back-end developers to integrate UI components with ServiceNow data and workflows.
Collaborate with business analysts and stakeholders to understand requirements and translate them into technical designs.
Ensure UI performance optimization, accessibility, and adherence to design best practices.
Troubleshoot and resolve UI-related defects or performance issues.
Stay up-to-date with the latest ServiceNow releases, UI Builder enhancements, and front-end development trends.

Required Skills & Qualifications:

5+ years of hands-on experience in ServiceNow development with focus on UI/UX customization.
Proven experience working with ServiceNow UI Builder, Now Experience Framework, and Workspaces.
Strong proficiency in React.js, JavaScript (ES6+), HTML5, CSS3, and Bootstrap.
Experience with ServiceNow APIs, GlideAjax, and server-client data integration.
Familiarity with Service Portal, Catalog UI Policies, and Widgets.
Understanding of ServiceNow architecture and data model.
Experience with Git, JIRA, and Agile methodologies.
Excellent problem-solving, debugging, and communication skills.

Preferred Qualifications:

ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA) certification.
Experience with ServiceNow Next Experience UI (Polaris).
Knowledge of ServiceNow ITSM, ITOM, HRSD, or CSM modules.
Exposure to REST API integrations and ServiceNow Flow Designer.

About the Company

Since 1998, we have been a trusted partner in digital transformation, delivering pioneering IT solutions for both government and private sectors. With 27 years of experience, we specialize in GovTech solutions, e-governance platforms, and digital infrastructure that streamline operations, enable data-driven decision-making, and enhance citizen-centric services. Our expertise spans multiple sectors, including mining, agriculture, education, healthcare, tourism, government, and industry trade facilitation. We also offer consul... Know more