Job Specifications
Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment
We’re looking for our next Senior Salesforce Engineer. Could It Be You?
This is a unique opportunity to combine your passion for Salesforce with your expertise in the rapidly evolving world of AI-driven products, to build the next generation of digital mortgage products.
As a Senior Salesforce Engineer, you will contribute to developing and implementing a new Salesforce instance for Questrade's digital mortgage business. This instance will be designed to elevate the customer experience and support our AI-driven mortgage process, enhancing the customer’s journey. The successful candidate will act as the subject matter expert on the technical aspects of the Salesforce application and demonstrate an in-depth understanding of the platform's capabilities and constraints, particularly in the context of our digital mortgage operations. You will also be responsible for integrating Salesforce with other internal and external systems, as well as developing and implementing automations that streamline processes across these integrated platforms.
Need more details? Keep reading…
Design, Configure, and Develop solutions within the Salesforce platform to support critical business functions and meet project objectives, requirements, and company goals.
Implement and maintain security measures and compliance standards within Salesforce, ensuring data privacy and security.
Manage data imports, data cleansing, and data transformation activities in Salesforce.
Integrate Salesforce with other applications and systems using tools like Salesforce APIs, middleware, and third-party integration platforms.
Work with the QA team to optimize defect resolution.
Be actively involved in business development activities to help identify and research opportunities for new/existing clients.
Support Salesforce users, troubleshoot issues, and conduct user training sessions as needed.
Develop and execute test plans to ensure the quality and reliability of Salesforce solutions.
Assist in planning and executing Salesforce releases and upgrades.
Monitor and optimize the performance of Salesforce applications.
Provide system administration and development support of internal and customer-facing Salesforce environments, especially related to customized applications, user permissions, security settings, custom objects, and workflows, and be able to effectively communicate how to tackle problems and exceed our customers' requirements.
Collaborate with various internal departments, including Marketing, Sales, Claims, and Information Management, to ensure the Salesforce environment supports the customers' needs relating to functionality and performance.
So are YOU our next Senior Salesforce Engineer? You are if you have…
Bachelor’s Degree in Engineering, Computer Science, or Mathematics
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