Skills

ServiceNow Configuration Management Change Management Problem-solving Attention to detail Training Analytical Skills

Job Specifications

We are currently looking for a ServiceNow Developer / Administrator to strengthen the Cronos Europa team.

Duration: 100 days (800 hours) with possible extension (From 22/12/2025 (1 day) till 31/05/2026)

Location: Brussels (60 % onsite – 40% teleworking)

Language: English mandatory, French is an asset.

The expert will support the ServiceNow Platform Administrator and contribute to the stability, performance, and continuous improvement of the platform, with a specific focus on integrations and CMDB data quality.

The main activities include:

Perform general administration and maintenance of the ServiceNow platform, including user, role, and configuration management.
Support and maintain integrations between ServiceNow and other corporate systems, ensuring reliability, security, and proper data exchange.
Contribute to the improvement and maintenance of the CMDB, ensuring data accuracy, completeness, and alignment with CSDM principles.
Manage incident resolution and request fulfilment, escalating issues when needed and ensuring compliance with change management processes.
Maintain and update technical documentation related to platform configuration, integrations, and infrastructure components.
Liaise with stakeholders and support testing and deployment of new features, integrations, and upgrades.

Expertise required:

Proven ServiceNow administration experience, with emphasis on integrations and CMDB management.
Solid understanding of ITSM and CSDM principles.
Experience drafting technical documentation and end-user materials.
ServiceNow Certified System Administrator (or equivalent certification).
ITIL V4 Foundation Certification, or commitment to obtain it within 3 months of contract start.
Strong problem-solving and analytical skills, with attention to detail and platform stability.
Ability to communicate effectively with technical teams and business stakeholders.

Why Cronos Group?

We’ll propose you:

An attractive salary package
A good work-life balance environment
The assurance of working in cutting-edge technologies in an entrepreneurial spirit.
The opportunity to develop your skills thanks to tailor-made training courses according to your needs
A good job in a friendly place

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don't wait anymore and join Cronos!

About the Company

Cronos Europa is an IT and digital communications company uniquely dedicated to serving the European institutions, agencies and bodies. From the European Union to EUROCONTROL, we partner with a range of supranational and interinstitutional authorities. Our mission is to arm them with the tools they need to thrive in the digital age. Every aspect of our organisation is designed to complement their capabilities - from our people to our processes and our premises. Our brand combines the expertise of former companies Cr... Know more