Job Specifications
We’re have the opportunity for a Junior Database & Systems Co-ordinator to join our team in Wigan. You’ll be working on real-world projects and innovative apps, learning how different platforms—such as Zoho—come together to deliver systems that make a real impact for our clients.
We want someone who has solid database skills and a genuine interest in how fields and relationships work. You don’t need to have a degree, and you may have been overlooked for more senior roles, but if you have the ability, the drive, and the hunger to learn, this is the right place for you.
What You’ll Do
Build and customise CRM systems across multiple platforms.
Apply your database knowledge to design effective field structures and relationships.
Support automation, workflows, and process improvements.
Handle data, cleaning, and imports/exports with accuracy.
Develop dashboards and reports to give teams and clients clear insights.
Work closely with senior developers and project managers on system enhancements.
Provide support to end users, resolving CRM-related issues.
Requirements
Core Skills Required
Solid experience with databases and relational data models.
Strong problem-solving ability and an analytical mindset.
Interest in CRM platforms and how they support business processes.
High attention to detail and accuracy.
Good communication skills to support colleagues and clients.
Supporting Skills
Exposure to platforms such as Zoho, HubSpot, Salesforce, or similar.
Knowledge of APIs, Webhooks or connectors.
Understanding of business processes like sales pipelines and customer support.
Previous exposure to CRM systems through projects, personal work, or other roles.
Personality
Finisher: We need a completer finisher that enjoys ticking things off
Curious: Keen to learn and expand your knowledge.
Collaborative: Works well with others and enjoys being part of a team.
Organised: Able to manage tasks carefully and keep an eye on the detail.
Proactive: Happy to ask questions, suggest ideas, and take ownership.
Benefits
As you’ll be working behind the scenes to start we have a junior grade at £25,000 – £28,000 per year. With progression to work client facing this salary range will change as your experience improves.
You’ll Also Benefit From
Training and development across multiple CRM platforms.
A collaborative and supportive team culture.
Exposure to innovative, real-world projects across different industries.
Equal Opportunity Statement
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected by law.
We have a long heritage of being an inclusive employer which provides training and development in a positive learning environment.