Job Specifications
Integration Reliability Engineer, Technical Operations, Link
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About The Team
Stripe’s Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story.
Technical Operations roles in Financial Connections, and at Stripe, are a dynamic and key component of the organization’s success. Focused on financial partner integrations, we sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation.
What you’ll do
Responsibilities
Become a domain expert in an area of open banking, financial data access, and data aggregation
Handle inquiries from internal Stripes and external partners’ technical teams, often requiring detailed investigation and sometimes code/configuration changes
Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems or breakages
Identify and automate inefficient or unnecessary manual processes through code changes, partner agreements, or driving complex process changes across Stripe
Conduct complex data analysis to drive investigations, glean insights into product performance, and scope partner requirements
Build and launch new financial partner integrations using existing engineering tooling
Design future anomaly detection systems and tools to ensure that data flowing through our partner and internal systems is reliable and correct
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Technical Operations roles are a combination of coding, data analysis, and managing cross-functional projects with partners inside and outside of Stripe. The ideal candidate will have experience in interfacing with technical systems, conducting data analysis, and managing complex projects but successful candidates may index more highly in one area than another.
Minimum Requirements
Great technical problem-solving skills, with an ability to develop a working understanding of a technical system using a variety of methods. These include (but aren't limited to): reading/writing code, reading documentation or partner specifications, running debugging programs, reading logs, asking well-formed questions to domain experts, or digging into the raw data through various interfaces
Strong written and verbal communication skills, with an ability to frame messages appropriately for technical and non-technical audiences
Strong SQL skills and proficiency navigating a variety of data systems to diagnose and scope issues
Comfort with developer tools (e.g. git), and an ability to make well-scoped code changes in Stripe's codebase
An instinct to produce work that increases the impact of others and helps us scale
Preferred Qualifications
Knowledge of and experience with payment technologies and banking ecosystems
Experience with Presto, Splunk and other data querying languages is highly preferred.
Proficiency in HTML including semantic markup and structure
Hybrid work at Stripe
This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).
In-office expectations
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
Working remotely at Stripe
A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the
About the Company
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.
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