Job Specifications
Job Description:
We are looking for an SVP, Global SRE and DevOps, Data and Technology to oversee the reliability, scalability, and operational excellence of our global platforms. You will lead a distributed team responsible for Site Reliability Engineering, DevOps tooling, infrastructure operations, and platform support.
You will join a well-established, high-performing team with technical ownership and mature processes. The platform, built in-house, supports the Dentsu.Connect product ecosystem and is expanding its impact across the broader enterprise.
This is a HYBRID position reporting to Global Chief Product Officer, Products and Platforms.
Responsibilities
Team Leadership & Management
Lead a global team of :20 engineers across SRE, DevOps, and infrastructure
Manage two team leads overseeing SRE/Support and DevOps/Infrastructure
Foster a culture of collaboration, accountability, and continuous learning
Engineering & Architecture
Provide strategic direction across SRE, DevOps, and infrastructure domains
Guide architectural decisions and participate in global architecture forums
Oversee the evolution of internal platforms and cloud environments (Azure)
Operational Excellence
Define and maintain reliability and performance standards (SLOs, SLIs)
Ensure monitoring, alerting, and operational tooling
Manage platform cost optimization and resource efficiency
Stakeholder Collaboration
Be the primary contact for platform reliability and tooling across global leadership
Collaborate with Product, Engineering, Security, Data, Compliance, and external partners
Represent platform engineering in cross-functional planning and governance forums
Strategic Planning
Develop long-term strategies for platform maturity and scalability
Identify opportunities for innovation and resilience across infrastructure and tooling
Manage strategic risks and dependencies
Leadership Approach
We ask that you have a collaborative and transparent leadership style. You empower teams, promote autonomy, and foster shared accountability. Success is measured by the growth and effectiveness of the team, not individual heroics.
We value leaders who:
Build high-trust environments
Champion sustainable continuous improvement
Encourage learning and development
Navigate both strategic complexity and operational urgency
Scope of Ownership
Functional oversight includes:
Site Reliability Engineering
DevOps Tooling and Developer Experience
Core Cloud Infrastructure (Azure)
Platform Operations, Observability, and Cost Optimization
Global Technical Support
Qualifications
Proven leadership in Site Reliability Engineering (SRE), DevOps, and Infrastructure Operations
Minimum of 10+ years in engineering roles, with significant experience in:
Running large-scale, complex platforms
Cloud infrastructure (preferably Azure)
Observability, monitoring, and cost optimization
Experience leading the DevOps strategy, development, and lifecycle management of SaaS products, with a focus on cross-functional collaboration and delivering customer-centric solutions.
Experience leading and managing global teams and cross-functional collaboration
Strong background in technical architecture, platform strategy, and operational excellence
Demonstrated ability to lead and work with Engineering, Product, Delivery and Data Teams
Skilled in strategic planning, risk management, and stakeholder engagement
Deep understanding of:
SRE principles (SLOs, SLIs, incident management)
CI/CD tooling and DevOps practices
Cloud automation and infrastructure-as-code
Familiarity with GitHub, GitHub Actions, and Snowflake DevOps practices
Ability to represent platform engineering in executive forums and cross-functional planning and expanding platform capabilities across enterprise environments
Ability to shape and execute long-term platform strategy
Committed to sustainable growth
The annual salary range for this position is $163,000 - $263,350. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits available with this position include:
Medical, vision, and dental insurance,
Life insurance,
Short-term and long-term disability insurance,
401k,
Flexible paid time off,
At least 15 paid holidays per year,
Paid sick and safe leave, and
Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
Location:
New York - 150 E 42nd
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identi