Job Specifications
About the Company
Walden Digital is a specialized IT and digital services company which develops value-added technical solutions for the pharmaceutical supply chain on a European scale, through its own WMS & TMS platforms, a web access tool and a D2P platform. Walden Digital has more than 140 employees in Europe, Morocco and India.
Walden Digital is part of the Walden Group, an independent family company and major player in logistics and transport in Europe. Walden is organized around 2 main pillars of expertise: Healthcare, as the European leader for the entire Healthcare & Pharma supply chain with the companies Movianto, Eurotranspharma, and Transpharma International; and Express Transport, as a leading operator in B2B and B2C transport in France with Ciblex and Relais Colis.
Walden is present in 16 countries, has more than 6,000 employees, and a turnover of 2.9 billion euros in 2023.
The Walden Group’s culture is centred around 5 Core Values: Quality, Client Centricity, Integrity, Innovation and Joy.
With numerous investments, Walden has developed its own digital branch, Walden Digital, to develop solutions to increase the safety and quality of its subsidiaries’ processes.
At our offices in Casablanca, we are looking for a 3rd Party Logistics (3PL) Integration Business Analyst to join our team.
Position Summary
The Walden Connect Business Analyst (BA) is an individual contributor role requiring significant knowledge of multiple technology platforms. The successful candidate will work alone or as a member of a collaborative work group. In either case, the BA will elicit business requirements and fulfil those requirements by deploying IT solutions.
Within this context, The BA provides functional expertise, project coordination and facilitation for application development efforts.
Job Description
The BA is responsible for integration of new client interfaces and for assisting with change requests for existing clients. They will also work on internal (non-client) integration architecture design.
Typically, we integrate with our clients using various industry standards: EDIFACT, X12, iDoc etc. We also use industry standard connection protocols such as SFTP, AS2 and APIs. We use one of the leading Middleware technology stacks which we integrate into our various WMS and TMS systems within the Walden Group.
The BA will take ownership of design, planning, oversight and team coordination as needed for the implementation of integration solutions. They will design data flows for messages that are to be exchanged from external systems into the organization and through internal systems.
They will work with clients, business and technical teams and will lead sessions to quantify and qualify project scope, working closely with the IT Project Managers.
In addition, the BA will use their knowledge to assist in incident investigation and resolution, when such issues have been escalated.
The role will report to the IT Manager, Integration Platforms.
This role will work on projects across all Walden Business Units, in particular client on-boarding, systems design, upgrades and migrations.
Responsibilities
Take ownership of integration requirements
Lead client integration scope workshops
Architect solutions for internal and external integrations
Design message flows to facilitate interfacing between systems
Co-ordinate other teams as needed to complete implementation
Document specifications for interfacing of client and internal messages
Document high level systems integration design
Support during test phases
Liaise with stakeholders
Assist sales and management teams with integration requests
Assist with incident investigation and resolution on escalated issues
Core Values & Culture Fit
Our core values below describe what is important to us as an organization. They form the blueprint for how we interact with each other, our customers and our community. Living the values creates a culture that enables us to succeed in everything we do. We therefore expect every colleague to share these core values.
QUALITY - CLIENT CENTRIC - INTEGRITY - INNOVATION - JOY
Desirable experience
Understanding of Logistic Processes in the context of warehousing and distribution (Goods In/Out, Order to Cash, Warehouse movements, Transport, etc.)
Part of the role may be advising clients about Logistic processes optimization – not just from an IT perspective but also considering operational impact and implications
Desirable experience in the pharma sector and/or knowledge about GxP practices in the pharma context, specific pharma logistic processes
Personal Characteristics:
Must have a flexible approach to work and be capable of handling multiple priorities in a fast-paced environment.
Strong attention to detail with a high degree of accuracy and excellent organizational and communication skills.
Ability to work with and empathize with colleagues and customers from varied backgrounds and cultures.
Education/Qualification:
3
About the Company
Walden Digital is a specialised IT and digital services company which develops value-added technical solutions for the pharmaceutical supply chain on a European scale, through its own WMS & TMS platforms, a web access tool and a D2P platform. Walden Digital has more than 160 employees in Europe, Morocco, and India. Walden Digital is part of the Walden Group, an independent family company and major player in logistics and transport in Europe. Walden is organised around 2 main pillars of expertise: Healthcare, as the European ...
Know more