Job Specifications
Application deadline: December 4th, 2025
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.
Position: Digital Delivery Manager – Salesforce, Sales Enablement and Automation (SEA) group
Employment Type: Permanent
Compensation Details
Mgr Technology Delivery 19 (Manager): Salaries typically range from $109,810 to $146,413 annually, based on qualifications and experiences, plus a performance-based incentive.
Location:
Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 3 days per week. (subject to change)
This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, or Vancouver.
Relocation assistance is available for candidates who meet the eligibility criteria.
About EDC
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?
Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team And Job Overview
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
As EDC aims to be the leader in helping all Canadian exporters go, grow, and succeed internationally, the Digital Platform Delivery & Architecture (DPDA) group in EDC plays a critical role in enabling leaders to leverage technologies by providing an easy-to-use, secure and fit-for-purpose digital business platform.
To better position ourselves for success, the Digital Delivery Salesforce, Sales Enablement, and Automation (SEA) team is seeking a Manager to help implement the strategic technology vision by building effective platforms and delivery processes that support the needs of EDC now and in the future.
In collaboration with the Director, the SEA team Manager will be responsible for the design, development, support, and operations of the SEA team with a focus on the process automation field.
A key focus of this role is to oversee the end-to-end transformation life-cycle, proactively managing risks, blockers, dependencies, scope, budget and contracts. This role is a people management role and proven success in managing a productive, satisfied team is required. Success in this position requires fostering strong alignment between business and technology teams.
Working with the platform owners, the ideal candidate will also leverage their experience to guide the strategic approach to process automation and alignment with the corporate strategy and digital roadmap.
What You Will Be Doing
Stay close to the tech by understanding key technologies and approaches in process automation, such as digital workflows within corporate platforms such as ServiceNo
About the Company
Welcome to Export Development Canada (EDC)'s LinkedIn page, your gateway to insights, updates, and resources that empower Canadian businesses to succeed globally.
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