Job Specifications
About FacilityOS:
FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across many critical facility touchpoints. We are a team of passionate, driven individuals committed to excellence, innovation, and redefining our industry.
About the Role:
Are you a tech enthusiast eager to advance your career in a dynamic and innovative environment? Join us as a QA Engineer and become a part of a team of top-tier professionals working on exciting projects across various business lines. As a QA Engineer, you will play a critical role in ensuring the highest standards of quality and performance for our web-based SaaS applications. Your focus will be on manual testing, requirements analysis, test documentation creation and test execution. Your passion for technology will thrive here, where your skills and ambitions will be nurtured and expanded.
This role is a hybrid position where you'll be required to come into our office twice a week.
Duties and Responsibilities
A Quality Assurance Engineer has a variety of duties and responsibilities to excel at their job, including:
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create a detailed and comprehensively structured test documentation (e.g., test plans, test strategy, checklists, test cases, test result reports, bug reports, etc.) using appropriate test design techniques
Estimate, prioritize, plan, and coordinate testing activities
Identify, record, document thoroughly, and track bugs
Perform thorough smoke tests, critical path tests, extended tests, regression tests, system integration tests, user acceptance tests, etc.
Develop and apply testing processes for new and existing products to meet client needs
Monitor debugging process results
Perform deep root-cause analysis on issues found
Support and train stakeholders on the implemented solutions
Collaborate with cross-functional teams, including developers, product managers, business analysts, and other QA engineers, to identify system requirements and deliver high-quality software
Track quality assurance metrics, like defect densities and open defect counts
Stay up to date with new testing tools and test strategies
Improve testing process to be more efficient
Quality Assurance Engineer skills and qualifications
A successful Quality Assurance Engineer needs various essential skills and qualifications to perform their duties confidently, including:
Keen attention to detail
Strong multitasking skills to transition between jobs without compromising quality standards.
Excellent verbal and written communication skills
Ability to work in a team.
Time management and organization skills.
Problem-solving skills to find solutions for various quality issues.
High level of responsibility and tasks ownership
Ability to work independently without supervision
Solid knowledge of Confluence, Jira, Postman, Swagger, Figma, and Test Management Systems (Zephyr, TestRail, etc.)
Proficiency in SQL and database testing
Experience creating testing automation (nice to have)
Requirements:
A Quality Assurance Engineer needs hands-on experience to excel in their role. Ideally, candidates should have at least two years of experience in quality assurance. Alternatively, someone with in-depth experience and understanding of the product or service can also be successful. A good Quality Assurance Engineer must know how to use planning and programming tools and be familiar with the Microsoft Office suite to record and communicate their findings.
Education and Training Requirements
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Relevant certifications in software testing are considered an asset.
Hands-on experience with ASP.NET and C#.
Experience in developing and maintaining test scripts or knowledge of testing tools and methodologies.
Why Work at FacilityOS?
FacilityOS is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.
We work hard and play hard, and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:
Comprehensive health coverage (includes Dental and Vision coverage)
A Hybrid work environment with our office based in North York, Toronto
Opportunity for advancement and growth
Catered Events, Snacks, Drinks – You won’t go Hungry!
Birthday and Life Celebrations
Two annual parties in a year
FacilityOS Commitment
We believe that a diverse team is the key to innovation a
About the Company
FacilityOS is a global leader in facility, asset, and visitor management. The company's modular platform is used by security professionals, facility managers, compliance teams, logistics managers, and operational leadership to optimize and automate key facility processes, achieve regulatory compliance, enforce safety protocols, and drive site security requirements. Their end-to-end platform is comprised of interoperable modules for visitor management (VisitorOS), emergency and evacuation management (EmergencyOS), contractor ...
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