cover image
Pioneer Management Consulting

Client Development Director, ServiceNow Technology

Hybrid

Minneapolis, United states

Full Time

24-11-2025

Share this job:

Skills

Leadership ServiceNow Workday Sales Relationship Building Networking CRM Research Marketing business development

Job Specifications

At Pioneer Management Consulting, we believe people are at the heart of every successful transformation. We started Pioneer in 2009 with a simple idea: create jobs people love, serve companies we admire, and fund start-ups that are driving innovative good in the world. Built on our three core values; Humble, Hungry, Connected, we deliver world-class consulting with small-town heart and hustle. We are an elite team of problem solvers who unabashedly love business.

We partner with clients to solve critical business challenges while fostering environments where individuals and teams can thrive. Team Pioneer brings curiosity, empathy, and expertise to every interaction, ensuring that change is not only implemented but embraced. When you join Pioneer, you become part of a collaborative, supportive community dedicated to making a real difference. We’re a team of moms, dads, coaches, explorers, and creators who do meaningful work together.

The Client Development Manager is a highly strategic and results-driven professional who plays a key role in expanding our client relationships within the ServiceNow ecosystem. This position is responsible for actively identifying, cultivating, and securing new business opportunities with clients by developing strong relationships with clients to understand long term IT and business needs and match needs with ServiceNow solutions. By becoming a trusted advisor and partner to your clients, you will contribute to building a strong Pioneer Service Now Brand and drive new business.

The ideal candidate is a highly motivated business development professional with a demonstrated ability to contribute to pipeline generation, manage the sales cycle, and help establish Pioneer as a trusted consulting partner in the ServiceNow market.

Key Responsibilities

ServiceNow Solutions Oriented Business Development

Actively research and identify high-potential client targets and market segments where our solutions can deliver significant value
Lead discovery efforts with existing clients, working with Pioneer's Client Development, Practice, and Delivery teams to uncover their strategic objectives, pain points, and desired outcomes related to ServiceNow
Collaborate with ServiceNow internal Delivery and Practice team experts to help design and present customized solutions that directly address client challenges
Able to integrate and clearly articulate the tangible value proposition of all Pioneer offerings, demonstrating clear ROI and competitive advantages for prospective clients
Assist in the development and presentation of compelling proposals, pitches, and presentations that resonate with client stakeholders and effectively represent Pioneer's solutions and capabilities
Support deal-building activities to help achieve revenue and margin targets

Strategic Relationship Building

Own, navigate, and manage ServiceNow company sales representatives, account executives, delivery teams, and other key stakeholders to maximize deal targets and position Pioneer as the partner of choice in the ServiceNow ecosystem
Build and nurture strong, long-term relationships with key decision-makers and influencers within clients and target organizations
Strong business acumen, understanding of multiple business models of IT services
Act as a trusted advisor, understanding clients' evolving business landscapes and proactively identifying opportunities to deliver further value
Build, manage, and maintain relationships with other ServiceNow partners or other software partners that could compliment our capabilities in the ecosystem (e.g. UKG, Workday, etc)
Stay informed about industry trends, market conditions, and competitor activities to refine sales approaches and add value to client conversations
Build and maintain a knowledge of the ServiceNow product suite, workflows, SKU's, and overall positioning and value propositions
Actively engage in professional networking organizations, industry communities, and business-sponsored events to strengthen Pioneer's market presence as a ServiceNow Partner
Represent the company at industry events, conferences, and hosting networking functions to expand our professional network and market presence

Lead Generation & Sales Growth

Manage the entire sales cycle from lead generation to close, ensuring a robust and healthy pipeline that is tracked in the Pioneer CRM system
Develop and execute a consistent relationship management strategy (cold outreach, referrals, networking, and strategic partnerships) to ensure pipeline health
Leverage existing relationships and industry networks to open new sales opportunities
Identify and qualify potential clients, positioning the firm's full range of consulting services during the ServiceNow sales cycles
Work closely with Pioneer marketing and Service Now partner marketing to develop targeted campaigns and content that attract and engage potential clients while utilizing own lead generation tactics

Collaboration and Leadership

Work closely

About the Company

Pioneer Management Consulting is a business management consulting firm headquartered in Minneapolis, MN, founded to create jobs people love in service to the many companies we admire. We help our clients achieve their most strategic and complex business goals through our areas of expertise--strategy, execution, organizational effectiveness, data analytics, technology, and more. We serve mid to large-size companies in Minnesota and Colorado, regardless of industry, who have complex transformation projects planned or underway... Know more