Skills

Communication Python ServiceNow Prioritization Training Architecture Linux Programming Oral and Written Communication Software Development

Job Specifications

Position: Site Reliability Engineer

Location: Montreal, QC Canada (Hybrid – 3-4 days onsite in a week)

Duration: Long-Term Contract

Job Description

Delivery of improvements that will maximize the availability and performance of supported systems through optimized and automated operational tasks, collaborating on the development of operational tools, ongoing problem management, and architecture reviews with colleagues.
Troubleshooting ServiceNow issues, and also some on-premise capabilities in a Linux environment from time to time, collaborating with others get to the bottom of issues, and agreeing on lasting improvements that can be made.
Exploring and delivering observability including metrics, logging, tracing and alerting that can define and measure the target reliability of a product.
Being dependable and responsive during agreed hours, like when part of the on-call rotation with the rest of the global team (with a time-off in lieu system).
A commitment to understanding the Firm's ServiceNow instances and related dependencies, contributing to their documentation.
Identification and prioritization of technical debt that is can impact client satisfaction or operational efficiency.
Give feedback on policy and procedures related to the delivery of SRE and operational practices with a view to continually making the Firm safer and more efficient.

Skills required:

The ideal candidate would have at least one of: Software development skills in one or more programming language, e.g. Python, ServiceNow administration or development experience,7 + years of experience
Proficient oral and written communication skills
Establishing warm, effective relationships with colleagues to collaborate on successful delivery
A dependable team worker with demonstrated commitment to client service
Ability to respond appropriately during occasional technical emergencies, like outages.

Skills desired:

ServiceNow administration or development experience, although this can be acquired by the successful candidate via on the job and via training.
Python Observability tools
ServiceNow Administration

About the Company

Omiz Staffing Solutions is our dedicated staffing recruitment service tailored for the dynamic U.S. market. With a keen focus on connecting exceptional talent with leading companies, we are committed to providing efficient and personalized staffing solutions designed to meet the unique needs of our clients and candidates alike. In today's fast-paced business environment, the right talent is crucial for success. Our expert team at Omiz Staffing Solutions specializes in key sectors including Information Technology, Healthcare... Know more