Job Specifications
Who We Are
At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.
We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.
To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website
The opportunity
Are you passionate about driving meaningful change and optimizing business processes? As a Business Analyst, you’ll play a pivotal role in shaping the future of Heart and Stroke. You’ll be the vital link between business needs and technology solutions, collaborating with diverse teams to uncover opportunities for improvement and innovation.
In this dynamic role, you’ll:
Partner with stakeholders across the organization to understand current processes and envision future possibilities.
Lead the way in identifying and implementing process enhancements that deliver real value.
Support the development of robust planning infrastructure, dashboards, and tools that empower teams to achieve their goals.
Contribute to the ongoing evolution of our Project Management Office standards and methodologies.
Be a trusted advisor, helping teams navigate change and embrace new ways of working.
If you’re energized by collaboration, problem-solving, and making a tangible impact, we invite you to join us and contribute to a healthier future for those who live in Canada.
H&S provides a hybrid work option for this position. While most work can be performed remotely, candidates must reside within the GTA to accommodate occasional travel to the Toronto office (Yonge & Eglinton) as business needs arise.
How You Will Make An Impact Every Day
Project Planning and Execution
Collaborate with business stakeholders to define and document high-level requirements and project scope.
Lead detailed requirements gathering for current state analysis and future process mapping.
Identify gaps and support effective decision making and risk assessment for initiatives.
Summarize challenges and recommendations for team review.
Prepare clear documentation, diagrams, and process maps; work with stakeholders to prioritize requirements.
Validate requirements with internal teams to ensure business needs are met.
Maintain and refine detailed requirements.
Partner with BSAs as they create user stories, process flows, and test cases; ensure stakeholder sign-off.
Contribute to project documents, including business cases, charters, and RAID logs.
Process Improvement
Support operational efficiency initiatives outside of projects by identifying process improvement opportunities.
Engage stakeholders to assess current processes, pain points, and desired outcomes.
Stakeholder Management
Serve as the EPMO team's main contact for cross-functional collaboration, managing activities and escalation.
Work with stakeholders to understand current and future states of projects and improvement efforts.
Who We Need
Education
Bachelor’s degree in Business, Engineering, Computer Science, or a related technology field
Business Analyst Designation (completed or in progress) preferred
Knowledge of Business Analysis Body of Knowledge (BABOK)
Knowledge of process optimization methodologies (e.g. Lean Six Sigma) would be an asset
Experience
Minimum five years of project experience, with some of that time working on technology systems implementations
Minimum three years of experience as a business analyst
Skills
Excellent facilitation and communication skills to help others think wholistically about current and future states
Ability to articulate complex technology for business understanding
Excellent writing and presentation skills
Excellent analytical, problem solving, interpersonal and conflict management skills
Able to influence others to obtain critical information in a timely manner
Experience with vendor and team relations and willingness to work with external vendors to better understand the current state where applicable
Ability to learn and adapt quickly to changing priorities
Acute attention to detail and accuracy in all work
Strong team player with the ability to be self-directed when required
Ability to multi-task while maintaining a positive attitude and calm disposition
Respects timelines and also has the courage to proactively communicate when an obstacle may impede t
About the Company
For over 70 years, Heart & Stroke has been at the forefront of tackling pressing issues related to heart disease, stroke and vascular cognitive impairment. We drive life-saving medical breakthroughs and act as a catalyst to bring together the brightest minds to improve diagnosis, care and support. Our work has saved thousands of lives and improved millions of others. Since 1952, we have invested more than $1.65 billion into supporting best-in-class researchers as they work to discover revolutionary medical advances. In that ...
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