Job Specifications
About The Company
About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
What you'll be doing
Joining a cross-functional product squad with a mix of backend engineers, data analysts, frontend engineers, user researchers, designers, UX writers and others to develop features that improve our users’ financial health
You will be building ML models to solve customer problems across chat, payments, risk and marketing. Supported by Senior ML engineers to help you craft the problem definition, modelling approach, and deployment options.
Deploy these models into our production environments using our in-house ML platform, that you can read about on our blog. Let's have an Espresso: MLOps at Cleo
Integrating LLMs where appropriate, following evaluation-driven development of applied AI.
Learning not only how to deploy and build models, but how to understand data, business problems and how you know what you have built works for customers.
Learning how to manage and own ML in production with our monitoring tools for; feature drift, accuracy and performance of your APIs
Learning about our approach to data-driven development where we emit data with each feature we build so we can measure what it’s doing, and finding out how we analyse that data to detect problems and come up with new ideas
Here Are Some Examples, Big And Small, Of The Kinds Of Product Feature Work Our ML Engineers Have Taken Part In Over The Last Year
Built ML models to understand the risk of customers using complex transactional bank data and user activity
Built models to optimise the payment success for our customers and optimising the costs for the business. Think of this as a two-sided optimisation problem.
Building AI Agents to explore and derive insights from users transactional data
Developed deeper understanding of users finances through models extracting meaning from transactional data. Think about your bank statement, how often do you not know what a transaction is?
Developed contextual intent classifiers to understand what conversations users are having with Cleo and control how Cleo should respond
Building models to understand the actions that users have available to them in Cleo and provide those contextually in conversations
Whichever squad and part of the business you land in, you will ship changes to our millions of active users and see your work having a material impact on the financial health of those most in need.
About You
Firstly and most importantly, all of the above sounds exciting to you and you want to make a positive difference in society by improving the financial health of our users worldwide.
You’ve also read our company values which drive our ways of working and help us deliver working software to our users, learn what works and iterate quickly to improve it.
About the Company
Cleo. Where AI meets money.
Cleo launched in 2016 by people who have been burned by banks. Fed up with the broken system, we decided it was time to make a change.
Since then, the cost of living has skyrocketed, the rich have continued getting richer, and our vision has only become clearer.
Our mission? To change the world's relationship with money.
Cleo is a platform for the 99% – an AI assistant defining a new category, one that goes beyond saving and budgets to actually changing how we feel about our finances.
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