Job Specifications
I’m Candis, part of the leadership team in the Emergency Department at St. Michael’s Hospital. We are a busy, inner-city teaching ED that cares for a diverse population — and we’re equally proud of the diversity within our staff team. Our environment is fast-moving, complex, and deeply meaningful. I’m looking for a strong administrative partner who can be my right hand — someone energized by problem-solving, staying organized, and supporting excellent patient care in a role where no two days are the same.
The Role
As the Administrative Assistant, you’ll be at the centre of ED operations, supporting staff coordination, patient flow, and departmental initiatives. This role requires a fast learner with a positive attitude who thrives in a collaborative, mission-driven team.
Key Responsibilities
Coordinate staff schedules and payroll data entry
Manage departmental records, databases, and filing systems
Handle daily communications (calls, emails, urgent messages)
Organize meetings, prepare agendas, take minutes, and track follow-ups
Assist with onboarding, recruitment, teaching activities, and departmental events
Provide front-line support to patients, visitors, and staff
Support incident monitoring, reporting, and quality improvement initiatives
Qualifications
Office Administration diploma or equivalent experience
1–2+ years of administrative/secretarial experience (healthcare preferred)
Experience with payroll, scheduling systems, or workforce coordination
Strong proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint) and hospital systems
Excellent communication and organizational skills; ability to multitask under pressure
Reliable, solutions-oriented, and collaborative mindset
ED or medical terminology experience is an asset
Why Join Us
At Unity Health Toronto, patients and families are at the centre of everything we do. You’ll join a compassionate, interdisciplinary ED team that values equity, collaboration, and continuous growth. This is a place where your work truly makes a difference. We are committed to inclusivity and accessibility throughout recruitment, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
About the Company
St. Michael's Hospital provides compassionate care to all who enter its doors. The hospital also provides outstanding medical education to future health care professionals in 27 academic disciplines. Critical care and trauma, heart disease, neurosurgery, diabetes, cancer care, care of the homeless and global health are among the hospital's recognized areas of expertise. Through the Keenan Research Centre and the Li Ka Shing International Healthcare Education Centre, which make up the Li Ka Shing Knowledge Institute, research...
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