Skills

Communication Stakeholder Management Change Management Decision-making Presentation Skills Training client interactions

Job Specifications

Job Title: RPA Business Analyst

Location: Sunnyvale, CA 94085 (Hybrid)

Duration: 12+ Months

Key Responsibilities:

Collaborate with business stakeholders to identify and evaluate automation opportunities across retail and manufacturing processes.
Conduct process discovery, feasibility analysis, and ROI assessments to prioritize automation use cases.
Create and maintain Process Design Documents (PDDs) and assist in Solution Design Documents (SDDs) with technical teams.
Act as a liaison between business users and RPA developers to ensure accurate and complete requirement translation.
Support change management, training, and adoption efforts for automation initiatives.
Monitor automation performance against business KPIs and recommend improvements.
Contribute to the development of automation roadmaps and reusable assets within the CoE.
Explore integration of Agentic AI capabilities to enhance automation with intelligent decision-making.

Required Qualifications:

Bachelor’s degree in Business, Engineering, Information Systems, or related field.
8+ years of experience in business analysis, with at least 2 years in RPA-related roles.
Strong understanding of RPA platforms such as UiPath or Automation Anywhere.
Experience in documenting business processes and creating PDDs.
Familiarity with retail/manufacturing operations and automation use cases.
Excellent communication and stakeholder management skills.

Preferred Qualifications:

Exposure to hybrid automation environments and Agentic AI concepts.
Experience working in a CoE or enterprise automation setup.
Ability to facilitate workshops and training sessions.
Strong presentation skills for client interactions and proposal support.

About the Company

Founded in 2003 to solve mission-critical development and maintenance problems, Tekskills Inc. has steadily grown into a multi-service, multi-product entity. We are a global solutions-driven technology consulting and development company partnering with clients in their digital transformation journey across North America, Europe, APAC and the Middle East. Headquartered in the US, our global staff of 1000+ experts leverage their unmatched experience to efficiently deliver innovative projects in core IT solution development, ... Know more