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Oliver Bernard
Infrastructure Support Analyst - $100K+

Infrastructure Support Analyst - $100K+

Hybrid

New york, United states

Full Time

22-12-2025

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Skills

Communication DevOps Problem-solving Networking Windows Azure Windows Server

Job Specifications

Infrastructure Support Analyst - $100K+

Our client is a leading investment management firm.

In their New York office, you’ll be key in providing VIP, 1st, 2nd and 3rd line support across EUC, desktop and core cloud and network infrastructure.

You’ll work directly with users to provide support across Office 365 and Windows 11, SharePoint and MS Team, mobile devices and network infrastructure (Cisco, Meraki etc) – A very varied role!

You’ll also be key in delivering VIP support, working with the C-suite and board to provide “best in breed” quality IT support.

The position will also cover "core" infrastructure. You’ll have the chance to work on Windows Server engineer, Azure Cloud and DevOps and Intune.

Requirements:

Proven experience of Service Desk, 1st and 2nd line support across Windows desktops, O365 etc
Strong experience of VIP support, excellent communication skills and a very “user-facing” mentality
Solid, broad, infrastructure knowledge across networking (Cisco), AD, mobile devices and hardware, Cloud (Azure), automation and DevOps practices
A problem-solving, proactive approach to work

About the Company

OB are an industry leading technology recruitment consultancy operating across the UK and Europe. Established in 2010 by Billy Jenkins and James Mace, we specialise across the entire tech industry - placing contract and permanent talent in technical roles, ranging from entry level to C-level positions. With more than a decade’s experience, we’re the number one agency for some of the most exciting technology brands in the UK including ASOS, SKY, BBC and SkyScanner. Our extensive talent pool is made up of the best technology ... Know more