Skills

Communication Tableau Jira Data Analysis SQL Scrum Product Management Problem-solving Confluence Agile Organizational Skills

Job Specifications

__ Highlights

Familiar with mortgage servicing concepts
Data Analysis / ability to query (highly analytical)
Business rule definition
Agile User story development
Cross-functional team collaboration (business and technology)

More about the Role

We are looking for a highly analytical and detail-oriented Mortgage Servicing Product Analyst to join our product team. This role is essential in bridging the gap between business needs and technical solutions, with a strong focus on mortgage servicing operations, regulatory compliance, and business rule definition. You will work closely with stakeholders to define and enhance servicing workflows, ensuring our platform meets evolving industry standards and customer expectations.

Key Responsibilities

Analyze and document current-state mortgage servicing processes and identify opportunities for improvement.
Define and maintain detailed business rules and logic to support servicing operations and compliance.
Interpret and apply servicing guidelines from agencies
Collaborate with product managers, developers, and servicing teams to translate business needs into functional requirements and user stories.
Conduct gap analyses and impact assessments for regulatory and policy changes.
Support UAT and validate that product enhancements meet business and regulatory requirements.
Monitor product performance and user feedback to drive continuous improvement.

Qualifications

Bachelor’s degree in Business, Finance, Computer Science, or a related field.
2+ years of experience in mortgage servicing, product analysis, or a related role.
Strong understanding of mortgage servicing guidelines (e.g., GSE, FHA, VA) and regulatory requirements.
Experience defining and managing business rules in servicing systems or platforms.
Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and product management tools (e.g., Jira, Confluence).
Excellent communication, problem-solving, and organizational skills.

Preferred Qualifications

Experience with servicing platforms such as Black Knight MSP, Sagent, or LoanServ.
Familiarity with Agile/Scrum methodologies.
Product management or business analysis certification (e.g., CSPO, CBAP) is a plus.

About the Company

Technology Ventures is a leading technology services company delivering a broad portfolio of business and technology solutions and staffing to help its clients improve their business performance. Our core portfolio comprises information-technology staffing, software applications and business process outsourcing services to clients in the financial services, healthcare, communications, consumer and retail industries and to governments. Know more