Job Specifications
Role Type
Internship/Co-op
Work Term
Summer/Term 3
Work Location:
Toronto, Ontario, Canada
Hours
37.5
Pay Details
$45,700 - $74,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description
PREFERRED CANDIDATE IDENTIFIED***
Department Overview
Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.
Role
Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:
Leadership talks with key Leaders from across the organization;
Connect and Learns on topics such as Innovation;
Diversity and Inclusion and Personal Branding and so much more.
It is our people who make the difference in the dynamic TD Insurance business. The TDI Innovation team champions TD Insurance's efforts to consistently improve our customer and employee experience, execute on key strategic projects and programs for the business, and deliver on the TD Insurance vision for the future. We are a team of rule makers and breakers, negotiators, strategists, delivery experts, intrapreneurs, disruptors and diplomats.
Job Description
Translate business priorities into actionable initiatives, balancing customer and colleague experiences
Support the delivery of transformational activities across Advice Centres, with a focus on adoption and sustainability
Champion creativity and collaboration with partners to achieve outcomes
Support the development of strategic roadmap, business priorities and OKRs for the business
Conduct research on best-in-class contact centre capabilities to identified transformation opportunities
Job Requirements
Currently enrolled in an undergraduate degree in Business/Commerce or related field
Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term
Strong communication and collaboration experience
Genuine curiosity for Insurance and Contact Centre modernization
Able to navigate ambiguity and continuous change
Experience providing recommendations to senior leaders
Additional Information
This position is a 4-month work term and will commence May 4th – August 21st, 2026.
Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.
TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements
TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.
HOURS
Monday-Friday, standard business hours
INCLUSIVENESS
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that i
About the Company
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by assets & serves approx. 28 million customers in a number of locations in key financial centres around the globe. With over 95,000 employees, TD ranks among the world's leading online financial firms, with more than 17 million active online and mobile customers. Delivering legendary customer experiences is who we are & is part of our goal to be the Better Bank. Visit our Careers page to l...
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