Skills

Leadership SQL PostgreSQL ServiceNow CI/CD Monitoring Change Management Process Improvement Dataiku PostGres

Job Specifications

Postgres SQL Consultant - SC Cleared

Whitehall Resources currently require an experienced Postgres SQL Consultant to work with a key client.

**Please note this role requires active SC Clearance**

**This role falls INSIDE IR35**

Responsibilities:

* Provide IT operational support for Incident Management, Change Management, RITMs and Problem Management only through ServiceNow approved ticketing platform.

* Partner with client to update documentation using client Standard Documentation process – to define standard operating processes for incidents /break fix resolution.

* Report status and metrics if requested in format.

* Execute and manage the installation of applications on the non-production and production environments.

* Work in coordination with infrastructure suppliers (Corporate or third party) as requested in writing, for specific database/specific technology requests, relating to cases and/or applications in scope.

* Perform application and process improvement; documentation; performance tuning; and technical strategy investigation upon request.

* Problem Management: Track, record, and process recurring tickets.

* Report automation opportunities for manual support tasks to leadership.

* Execution of the automation activity will be prioritized .

* Support Tech Stack upgrades, such as CI/CD tools, Spotfire, PostgreSQL and Dataiku.

* Material Break fixes, change requests that require code changes must be performed using ServiceNow, tracked through to conclusion and appropriate SLAs measured.

* Incident Management: Provide proactive incident Management support from discovery through successful closure of the incidence

* Provide subject matter specialists and leading practice recommendations to improve operations and participate in continuous improvement initiatives as directed by.

* Basic functional support, application administration/ server configuration and user access provisioning/ portal setup.

* Performance and Application Monitoring

* Monitor performance and availability of the apps listed in Appendix 1 by using the provided toolset.

* Provide proactive exception monitoring on the system and recommend corrective actions (e. g. routine review of errors/ submitted requests/ suspense queues) and complete management of monitoring alerts.

* Upon written request, provide support so that is enabled to adhere to SOX and ISO requirements when applicable (Includes quarterly security audits).

* Maintain CMDB/ServiceNow data for supported applications CIs

About the Company

We specialise in the provision of SAP, IT, and Data recruitment across the UK, Europe, the Middle East, and the US. You know from experience how specialist IT systems are the lifeblood of a major company. Essential for efficiency, economy, and stronger results across the board, you need those systems to run smoothly and evolve with your business. So make it happen with a recruiter who provides you with the very best IT specialists - every time and at the shortest notice. Contact our teams via: UK T: +44 (0)1206 212101 E:... Know more