Skills

Monitoring Networking Recruitment

Job Specifications

Title: IT Infrastructure Manager

Salary: £70,000 plus discretionary bonus + paid overtime

Location: London

Hybrid: 1 day a month in the office

Contract: Permanent

Sector: Financial and/or professional services

An established organisation with a complex, multi-location technology estate is seeking an experienced IT Infrastructure Manager to take ownership of its core systems and underpin future growth. This is a senior hands-on role for someone who understands how robust infrastructure is built, protected and evolved properly over time.

You will take responsibility for the design, stability and ongoing development of the infrastructure environment, while acting as the final escalation point for complex technical issues. Alongside day-to-day operational ownership, you will play a key role in major change initiatives, including system integrations and platform consolidation following corporate acquisitions.

This position suits a professional who values discipline, documentation and standards, but who can also move decisively when the business demands it.

You will be accountable for the health, security and performance of all infrastructure platforms. Working closely with service delivery and engineering colleagues, you will ensure systems are resilient, scalable and aligned with business priorities.

Key Responsibilities:

Ownership of third line support for infrastructure related incidents and problems
Diagnosing recurring issues and implementing long term, structured solutions
Acting as the technical bridge between engineering teams and service delivery
Leading infrastructure projects from design through to implementation and handover
Supporting system integration and migration activities following acquisitions
Maintaining accurate and detailed technical documentation
Proactive monitoring of systems, capacity and performance
Planning infrastructure resources to support growth and change
Defining and improving operational procedures for infrastructure support
Managing patching, upgrades and maintenance, including out of hours work when required
Ensuring high availability through timely escalation and preventative action
Safeguarding data, networks and backups through structured controls and monitoring

Experience and Background:

A minimum of 10 years in a senior infrastructure or systems role
Strong exposure to business facing incident and problem management
Experience supporting users and systems across multiple regions and time zones
Hands on involvement in system migrations or environment consolidation
Experience within financial services or similar regulated sectors is highly desirable, as is previous involvement in merger or acquisition activity.

Technical Capability:

You should be comfortable operating across a broad technology stack, including:

IT service management platforms
Virtual desktop or application delivery technologies
Cloud and productivity platforms within the Microsoft ecosystem
Mobile device management solutions
Enterprise backup and recovery platforms
Directory services and identity management
Network services including DNS and routing
Monitoring and alerting tools
Storage platforms such as SAN or NAS
Database administration at an operational level
LAN, WAN and SD WAN networking

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business).

These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

About the Company

JGA Recruitment Group - UK | EMEA | US Managing multiple vacancies takes a steady hand. JGA Recruitment will work with you to manage your Payroll and HR hiring process. With JGA, you’re getting a better recruitment experience. We know you are great at what you do. Managing multiple roles across several business areas however can take its toll. This is where JGA Recruitment comes in. We pride ourselves on offering better results with a genuinely better experience. It is as much about the journey as the results and the rea... Know more