Job Specifications
Immediate need for a talented Salesforce Business Analyst. This is a 03-04 months contract opportunity with long-term potential and is located in Niles, IL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-02975
Pay Range: $55 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Support projects and initiatives to deploy new functionality and/or enhance existing functionality.
Assists in the overall design of solutions as well as recommending best practice solutions based on business needs and latest proven business & technology trends.
Drives the preparation of a clear set of fully documented refined features and user stories that are part of a well-balanced product backlog.
Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, and retrospectives.
Documents the solution design with specific business and technical details, including but not limited to process flow diagrams, functional specs documentation, use cases, impact analysis and decision decks.
Map requirements to functionality within Salesforce and its adjacent ecosystem.
Collaborate on integrations between Salesforce and SAP, Boomi, Client, and Okta environments ensuring alignment with enterprise architecture.
Develop, maintain, and deliver end‐user training documentation as required.
Coordinate with Platform Leads to complete impact assessments and cross‐functional alignment.
Assists the technical team in configuring the solutions on the application as needed.
Create test cases and test scripts in support of test plans, including integrations and identity‐related testing.
Executes unit and end-to-end integration testing of planned user stories to be delivered.
Coordinate user acceptance testing, reporting, and defect prioritization with business leads.
Perform Change Management functions including documentation and administration of assigned release activity.
Provides system administration, data management, development and technical support to Salesforce end users in accordance with IT SLAs.
Performs knowledge transfer and training with team members and business stakeholders wherever appropriate.
Maintain awareness of new Salesforce features and determine how they can enhance productivity.
Exercises judgment within defined procedures and practices to determine appropriate action.
Adheres and contributes to internal processes, procedures, and policies, as well as expanding internal knowledge on business application functionality used by the company while maintaining compliance with IT standards.
Other duties as assigned.
Key Requirements and Technology Experience:
Key Skills;Salesforce Business Analysis, Agile, Confluence, Jira, Azure DevOps .
Adaptability
Critical Thinking
Customer Focus
Communication
Relationship Building
Analytical Skills
Decision Quality
Drive for Results
Integrity and Trust
Priority Setting
Bachelor’s degree in Computer Science, Information Technology, or related field.
Minimum of 2 years of business analyst working knowledge or Salesforce administration experience with Salesforce Sales, Service, Marketing & Experience Cloud.
Demonstrated experience supporting the Software Development Lifecycle (SDLC), including requirements gathering, testing, and release of Salesforce solutions.
Experience working within Agile methodologies (Scrum or Kanban).
Strong analytical and problem-solving skills, with proven ability to perform process decomposition, root cause analysis, technical requirements, and gap analysis.
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
Strong attention to detail.
Exceptional ability to communicate, negotiate, and collaborate across cross-functional teams to build successful business relationships.
Commitment to excellent customer service and a strong focus on quality.
Ability to work independently.
Admirable time management and work prioritization skills.
Ability to work on problems of moderate scope where analysis of data or situations requires review of identifiable factors.
A demonstrated commitment to continuous learning and development to adapt to emerging technologies and business needs.
Hands‐on experience using JIRA or other Agile project management tools.
Experience with or a desire to learn other adjacent technologies such as SAP, Okta, Client and IPaaS tools.
Our client is a leading Computers and Electronics Manufacturing Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunit
About the Company
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets. Pyramid Consulting’s award-winning family of brands – Pyramid Talent, Celsior, and GenSpark– operate together to deliver seamless and integrated solutions which benefit our clients and the consultants who serve them. Through the ‘intentionally inclusive’ recruitment of uniquely qualified candidates and teams; the training and upskilling of r...
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