Job Specifications
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).
About
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.
Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
About The Role
Please note: This is a temporary 4-month opportunity (May - August 2026).
ATB 101 is a 4 month work experience and engagement program with a summer intake! Our ATB 101 students play an integral role in the success of our business. As an ATB 101 student you will have a unique opportunity to contribute to ATB through challenging, meaningful and diverse opportunities and make a positive impact for our clients and each other. Oh and we promise you’ll have a lot of fun doing it!
ATB is more than just a bank and ATB 101 is more than just a student job.
Do you want to have an opportunity to work with customers, businesses and industries that drive Alberta’s economy? Do you have a desire to understand the very core of our business and be part of the evolution of serving our customers? If so, ATB might be right for you.
Please see below to learn more about this great summer opportunity.
As ATB’s next Technical Support Student, you will provide technical support for platform tools, as well as process reviews to ensure efficiency across the board. You will also assist with data entry & analysis, creating dashboard(s) and supporting investigations; troubleshooting and resolving issues in a timely manner.
Accountabilities
Partners with cross-functional teams within risk to resolve priority issues and implement long-term technical solutions
Collaborate with the team in building standardized troubleshooting checklists and intake processes to streamline the tracking & resolution of recurring incidents.
Identify and develop improvements around minor inefficiencies in existing technical processes
Perform automation build and support using queries and dashboards
Skills, Experience & Requirements
Requirements for ATB 101:
Currently enrolled in IT Systems, Computer Science, or related school programs.
Working knowledge in supporting organizational software and hardware troubleshooting, customization and upkeep
Some experience in IT support or data analyst related roles preferred
Interpersonal Skills
Communication & Feedback: Proficient in active listening, strong verbal/written communication, and the exchange of constructive feedback.
Strategic Thinking: Utilizes systems thinking, critical thinking, and advanced problem-solving to navigate complex issues.
Self-Management: A self-motivated team player with strong organizational, planning, and time-management abilities.
Operational Execution: Skilled at prioritizing tasks and effectively managing stakeholder expectations.
Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.
We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.
What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com
Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.
About the Company
For more than 85 years, ATB has been reimagining the way we do business. We've grown from one small treasury branch into Alberta's largest provincially based financial institution, and we don't have any plans to slow down now. We power possibility for our clients, our team members and our province--and we're leading the way to a sustainable, innovative and prosperous future. About ATB Financial With $62.0 billion in assets, ATB Financial is a leading financial institution that started in Alberta with the focus of putting peo...
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