Job Specifications
Job Family
SAAS/PAAS/Cloud Consulting
Travel Required
Up to 25%
Clearance Required
Ability to Obtain Public Trust
What You Will Do
Develop, configure, and enhance ServiceNow applications, ensuring alignment with business objectives and best practices.
Stay current with ServiceNow products, features, and industry trends to drive innovation.
Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.
Perform unit, system, and integration testing.
Debug and fix technical problems.
Support the development of detailed technical documentation.
Provide demonstrations of developed applications to product owners and end users.
Participate in platform upgrade activities, including regression testing and reconfiguration.
Ensure the security, scalability, and maintainability of ServiceNow solutions.
What You Will Need
Minimum of FIVE (5) years of ServiceNow experience.
Bachelor’s degree required
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
US Citizenship is contractually required
Experience in ServiceNow Modules such as HRSD, GRC, SPM, and ITSM, as well as with App Engine and Scoped Apps.
Experience with scripting (JavaScript, Glide, AngularJS), Flow Designer, and Integration Hub.
Experience with Software Development Lifecycle methodologies, deliverables, and controls.
Strong analytical, problem-solving skills.
Ability to work effectively in a team environment.
Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels.
Heightened attention to detail when developing technical solutions.
What Would Be Nice To Have
Experience working in an Agile environment.
Bachelor’s degree in Computer Science, Engineering, or Business.
ServiceNow certifications (e.g., CSA, CIS, CAD).
Candidates with an Active "SECRET" or higher-level clearance are preferred.
Experience with ServiceNow automated testing framework (ATF).
Ability to commute to client or corporate offices within the Washington, DC metropolitan area 2-3 days per week.
Experience with web services integration, specifically Mid-Server, SOAP, and REST, preferred.
Agile, SCRUM or SAFe certifications.
General understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environment.
The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits Include
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institution
About the Company
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.
Know more