Job Specifications
As a ServiceNow Developer I you will demonstrate an ability to administer, develop, document, and technically support the ServiceNow platform. You will have a solution-focused mindset and the ability to provide elite client service, training, and support to your teammates as well as clients throughout the organization. Candidates must have the ability to excel in a fast-paced organization, provide excellent customer service, be well written, and have a passion for the ServiceNow platform.
What You Will Be Doing
Administration, development, documentation, and technical support of the ServiceNow platform
Performing configuration and customization including, but not limited to:
Workflow/flow administration
Performance analytics configuration
Creating and maintaining SOAP/REST integrations
Creating and maintaining all script types
Creating and maintaining portal widgets
Design, develop, and configure for the ITSM, ITAM, ITOM, and CMDB modules
Create new and maintain existing custom applications
Review and refine designs for functionality and usability
Regularly reviews testing scenarios and practices to ensure application performance and stability requirements are met
Interacts with stakeholders from across the business
Implement best practices and standards for the ServiceNow platform
Produces and maintains detailed system documentation including:
Design specifications
Troubleshooting steps
Deployment steps
Disaster recovery steps
Technical notes
Testing steps, etc.
What We Need From You
Must Have:
4 years of experience supporting the implementation, administration, configuration, and/or development of the ServiceNow platform
Development experience with JavaScript, AngularJS, HTML, CSS, and XML
Understanding the key technologies relevant to the ServiceNow integration solutions, including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS.
System/Process Automation (Orchestration) experience
Experience creating custom Integration Hub Spokes
Excellent written and verbal communication skills
BS or BA degree in computer science, or equivalent experience
Nice To Have
Ability to develop quality documentation that clearly articulates solutions and the ability to perform demonstrations for clients
Administration of a ServiceNow instance including the creation or modification of workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
ITIL Foundations 3.0 or higher
ServiceNow Administrator Certification (Yokohama or Higher)
ServiceNow Developer Certification (Yokohama or Higher)
Strong understanding of ServiceNow ITSM and ITOM products
Strong understanding of ServiceNow’s CSDM
Understanding of Agile practices
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.
More Reasons You’ll Love Working Here Include
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise.
About the Company
At UWM, we’re dedicated to making dreams come true for our team members, our broker partners and homebuyers nationwide — an approach that’s led us to become the #1 mortgage lender in America and sustain a decorated, award-winning culture. We’re constantly searching for curious and creative minds, from entry-level to seasoned veterans, and will embrace your expertise, enable you to learn new skills and offer continuous improvement opportunities to help plant the seeds for your career and take you to the next level. And we hel...
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