Job Specifications
The Vacancy
Contract Supervisor – Full Time, Permanent
Location: Hammersmith
Salary: Competitive
Are you ready to lead with purpose and drive operational excellence? WPS is seeking a Contract Supervisor to join our dynamic team in Hammersmith. This is a full-time, permanent opportunity to make a real impact in a fast-paced, customer-focused environment.
About The Role
As a Contract Supervisor, you’ll support the Project Lead and manage a team of administrators, operatives, and subcontractors. You’ll ensure service delivery across Voids, Disrepair, Day-to-Day Repairs, and Planned Works, maintaining high standards and customer satisfaction. You’ll also step up to lead the contract when needed.
Key Responsibilities
Oversee daily operations and resource optimisation
Ensure timely completion of work orders and KPI targets
Manage and support workforce and subcontractors
Conduct inspections, quality checks, and performance reviews
Lead toolbox talks, team meetings, and client communications
Investigate complaints and support continuous improvement
Maintain health & safety standards and compliance
What We’re Looking For
Knowledge & Experience:
Housing maintenance legislation and best practices
Site management and planned works experience
Strong commercial awareness and KPI understanding
Qualifications
Trade-related qualification
SSSTS, Asbestos Awareness, Scaffold Inspections
Skills
Leadership and team motivation
Effective communication and problem-solving
Strong IT and reporting skills
Behaviours
Supportive, assertive, and organised
Results-driven with a strong work ethic
Excellent timekeeping and initiative
Why Join WPS?
Be part of a supportive and forward-thinking team
Opportunity for career progression to Senior Supervisor or Operations Manager
Make a meaningful impact in your community
Ready to take the next step in your career? Apply now and become a key player in delivering excellence at WPS!
Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting
Work for Wates
Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Work for Wates
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.
As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.
The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.
About the Company
The Wates Group was established in 1897 and is one of the leading privately-owned, construction, development and property services companies in the UK. We employ almost 6,000 people, working with a range of clients and partners from across the public and private sectors.
Also, we strive to continue our DEI efforts to ensure a supportive workplace through our initiatives and employee networks. We are proud to sponsor Premiership Women's Rugby, driving impactful change to redefine what inclusion and equal opportunity look lik...
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