Norfolk and Norwich University Hospitals NHS Foundation Trust

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Norfolk and Norwich University Hospitals NHS Foundation Trust
Group Director of Communications & Engagement

Group Director of Communications & Engagement

On site

Colney, United kingdom

Full Time

28-01-2026

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Skills

Communication Leadership Research Social Media

Job Specifications

Join us as our Group Director of Communications and Engagement

The Norfolk and Waveney University Hospitals Group is seeking an exceptional Group Director of Communications and Engagement to lead a modern, inclusive communications and engagement function across our three acute hospital sites.

This is a high impact opportunity to shape the reputation, voice and influence of a newly formed University Hospitals Group. As a member of the Group Executive Team and a non voting attendee at the Board, you will play a central role in strategic leadership and decision making.

About The Role

You will:

Lead a Group wide communications and engagement strategy covering internal and external communications, stakeholders, brand and reputation.
Provide senior media, public affairs and crisis communications leadership.
Strengthen internal communications, workforce engagement and organisational pride.
Oversee brand and identity development.
Build and lead a high performing communications team.
Ensure communications reflect our commitment to inclusion, accessibility and community impact.

About You

You will be an experienced senior communications leader with a strong track record at Board or Executive level in the NHS, public sector or a complex private-sector environment.

You Will Bring

Significant experience in strategic communications, engagement, crisis handling and media relations.
Extensive understanding of digital communications, social media and emerging communication technologies.
Strong political awareness and the ability to convey complex and sensitive messages to diverse audiences.
Experience leading complex teams, managing multiple programmes and working across organisational boundaries.
A proactive, inclusive leadership style that inspires trust, confidence and collaboration.
A deep commitment to the NHS, our values, and improving the experience of patients, staff and communities.

Why Join Us?

This is a transformative moment for the Norfolk and Waveney University Hospitals Group.

You Will Have The Opportunity To

Shape the strategic communications and engagement direction of a newly forming Group structure.
Build a modern, innovative and influential communications function from the ground up.
Work alongside executive colleagues to improve services, strengthen staff engagement and enhance the Group’s visibility locally, regionally and nationally.
Play a key role in establishing a university hospitals system that supports excellence in research, education and clinical care.

Our Group structure is aligning strategic ambitions and decision making and combining this with locally-focused delivery of care to enhance experience and outcomes for all our patients.

For further details / informal visits contact: Name: Jo Hannam Job title: Interim Communications Director Email address: Joanna.hannam@nnuh.nhs.uk

About the Company

The Norfolk and Norwich University Hospital is a 1,000 bed teaching hospital with state-of-the-art facilities for modern patient care. We work closely with the University of East Anglia's Faculty of Medicine and Health Sciences to train health professionals and undertake clinical research. We also run Cromer and District Hospital on the north Norfolk coast and this hospital was redeveloped in a £15 million scheme, opening in March 2012. Our staff of more than 7,000 treat more than 800,000 people from Norfolk, neighbouring ... Know more