Job Specifications
About Super.com
We started Super.com to help maximize lives–both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.
About The Role
We are looking for a Quality Assurance Engineer with a strong background in data validation to join our team. You’ll directly contribute to Super.com’s growth and success by validating that our solutions meet design specifications and requirements. You will advocate for our customers and help us build amazing experiences and value into our products. You’ll participate in fast-moving Agile teams, helping to both develop and implement test scenarios and test strategies in aid of our engineering releases. You’ll provide manual testing and QA guidance for multiple product verticals and projects. You will lead testing efforts for your assigned areas and partner with stakeholders to iteratively improve processes and outcomes. You will provide guidance to junior team members and help elevate the work of those around you. You will co-own operational metrics for both your immediate and extended teams. You will work hands-on with our test automation, partnering with engineers to build, maintain, and execute high quality automated test cases. And you will help ensure that our products and experiences meet the highest quality for our customers.
About The Team
The mission of the QA Team at Super.com is to improve the quality of our product and to ensure that any issues are quickly identified & addressed. Our QAs support multiple mission-aligned teams to ensure that their work meets our high quality standards. QAs are embedded within teams and work closely with engineering, product, and design. When they aren’t validating releases, QA Team conducts exploratory testing, writes automated tests, and works to improve the team’s process and capabilities.
What You’ll Be Working On
Identify test requirements from product specifications and design docs in order to create high quality test cases
Help the team with the creation of test strategies, test plans, test cases, and examination of test results
Coordinate closely with Product Managers, Developers, Data Specialists, and key business partners to understand how data flows through our systems and ensure its integrity.
Troubleshoot problems, log defects in JIRA, and drive those defects to prompt remediation
Oversee the timely and correct resolution of all active defects in your assigned areas
Investigate automation results, identify issues in automated tests, and help fix broken automated tests
Perform root cause assessments on defects and implementing solutions to prevent recurrence
Define and gather key metrics around software testing activities
Effectively communicate test activities, tasks, and status
Partner closely with stakeholders to ensure alignment on goals and transparency on progress
Coordinate and perform Exploratory Testing Sessions to test JIRA stories, bugs, and regression activities
Play an active role in daily scrums, weekly sprint refining sessions, and all sprint rituals for each of your Mission Aligned Teams
Ownership of Functional and Regression testing for your assigned areas
Operate as an SME for the product workflows and behaviors in your areas of ownership, helping assist teammates across functional disciplines
Help drive process improvements, identifying weaknesses in current processes and implementing improvements in partnership with stakeholders
Contributing to our automated test cases, ensuring they are well-written and aligned to our documented test cases
Our Technology
We use a state of the art architecture powered by Node and Python microservices and React frontends
We use Postgres for storage, Redis for caching, and Snowflake for our data warehouse
We use Gitlab for version control and CI/CD, and our infrastructure is hosted on AWS, making use of Kubernetes, RDS, etc
We invest heavily in monitoring and automated alerting using Datadog
We use Amplitude, Hotjar, and LogRocket for client-side metrics and experimentation
We use Material-UI and maintain our own component library, using Figma for mock-ups
We integrate with a multitude of third-parties to support our compliance, risk, and security policies
What We’re Looking For
7+ years in Software Quality Assurance
Demonstrable qualification in writing high-quality test cases and defects
Strong background in formal test planning
Clear understanding of the Software Development Life Cycle
Strong background in testing data
Demonstrable experience working with Net Suite
Experience working in
About the Company
Super.com is the all-in-one app to save, earn and put more money in your pocket. Our flagship products are in travel and fintech.
We are ~200+ employees, have raised ~$200M to date, and have processed >$2B in sales. Our Super+ membership is one of the fastest growing programs in the US.
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