Skills

Stakeholder Management Customer Service

Job Specifications

The Regional Health and Safety Manager will deliver HMRC's Health and Safety Policy by seeking and providing assurance for the buildings in the Region. The role holder will ensure compliance with legal and departmental standards in the areas of fire safety and building related health and safety.

Here is some of the things you will do as Health and Safety Manager;

Liaise with the Estates Health & Safety Specialist to identify building specific H&S issues arising from a programme of building related health & safety inspections
Resolve and implement solutions to any issues arising as a result of the inspections and ensure remedial works are completed
Provide health & safety advice and support in respect of Estates issues to both HMRC and Other Government Departments
Provide advice and carry out assurances to ensure effective risk assessments are in place
Develop and maintain the Regional Estates related health & safety risk register escalating any risks as appropriate
Investigate and respond to Estates related incidents recorded under the ACC1 Accident at Work process, reporting progress back to the HMRC Estates Health & Safety Specialist
Although the role holder has overall responsibility for providing Health and Safety advice and support within the Region, the post holder will often be required to reach across to support the wider Workplace Operations team, and carry out other tasks to contribute towards the day to day running of the Estate, including responding to customer enquiries, maintaining processes within the building, updating signage etc and any other tasks directed by the Building Manager or Head of Estate
Provide assurance at a Regional level for statutory compliance, liaising with FM Teams to ensure statutory compliance is being met and raising any concerns over levels of safety performance or statutory compliance to Head of Estate
Develop and implement a full stakeholder management plan for all customers for Estates related health & safety issues and implement building wide Health & Safety communications plan
Act as single point of contact for HR Occupational Health & Wellbeing Team queries
Support the Chair of Regional Health & Safety Committees
Establish and maintain a constructive and professional relationship with customers and third party suppliers, including responding to queries/escalations from customers within agreed SLAs (as defined by the Estates Health & Safety Specialist), in order to secure appropriate outcomes
Build and maintain effective and professional working relationships across Estates to identify and promote best customer service behaviours
Handle difficult situations appropriately to deliver effective outcomes for customers and HMRC
Interpret and apply statutory legislation appropriately to inform required decision making
Membership of the Regional Centre Business Continuity Command and Control Team
Seek assurance that Line of Business risk assessments are in place and up to date, with any impact to the building highlighted
Support colleagues in national network of Regional Health and Safety Managers, meeting regularly to share best practice and support other regions as required
Provide assurance that mandatory H&S building inductions are completed and records are maintained to meet audit requirements

Person specification

Candidates must demonstrate recent relevant experience in applying Health and Safety policy and standards in the workplace.

Experience of working within a building management / property / FM function is desirable.

Essential Criteria

NEBOSH General Certificate or equivalent NQF/QCF level 3 (England, Wales and Northern Ireland) / SCQF Level 6 (Scotland), in Health and Safety Management. Achieved within 24 months.

Candidates must demonstrate recent relevant experience in applying Health and Safety policy and standards in the workplace.

Experience of working within a building management / property / FM function is desirable.

Full Time Only

Due to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We can't guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

Leeds Locations

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.

Qualifications

NEBOSH General Certificate or equivalent NQF/QCF level 3 (England, Wales and Northern Ireland) / SCQF Level 6 (Scotland), in Health and Safety Management. Achieved within 24 months.

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Making Effective Decisions
Working Together

Technical skills

We'll assess

About the Company

HM Revenue and Customs (HMRC) is the UK’s tax, payments and customs authority. We collect the money that pays for the UK’s public services and help families and individuals with targeted financial support. We help the honest majority to get their taxes and payments right, and make it hard for the dishonest minority to cheat the system. We use LinkedIn to post regular updates about HMRC’s work on subjects that will be of interest to the LinkedIn community, for instance business tax and advice on running your company, news o... Know more