Skills

ServiceNow Test Change Management SDLC

Job Specifications

Role:- ServiceNow BSA

Location: Toronto, ON

Job Type: Full Time

"""Skills and Responsibilities:

• Experience with APIs and data mapping rules Essential -ensure it remains consistent with the ITSM strategy, SDLC process and ensure coordination with all other IT processes Assist and Manage communications with the team (Offshore and Onsite), as well as stakeholders and business and IT management.

• Assist with Implementing and facilitating change management within assigned projects Define IT Services and develop processes to manage, protect and measure the ServiceNow Service

• Unit Testing business solutions based on business requirements.

• Involve Subject Matter Expert (SME) guidance of ServiceNow to technical, process, and business groups.

• Should be able to participate in technical workshop with clients /multiple cross vendors/stakeholders to finalize the design solutions.

• Support the release manager for the execution of the master implementation plan per standard implementation methodologies.

• Provides cost effective and timely on-boarding for Clients/users to our ITSM systems.

• Plan and design effective end-to-end service management solutions that drive business value across complex and heterogeneous environments.

• Provides input on processes, procedures, or new approaches.

• Works across various developers to ensure the best solution is implemented and that timely implementation is achieved.

• Works across various testers to ensure all test cases are covered and quality delivery is achieved Assist with Process definition and documentation.

About the Company

Tekshapers was founded in 2009, an MI, USA based Information Technology Company and our primary objective is to provide sophisticated business solutions to a group of companies worldwide. Tekshapers believe in client satisfaction, as a result of responsiveness and outstanding performance. The growth path of Tekshapers is more than 100% for last fiscal year. Commonly known as "Tekshapers" and we are Minority and Diversified Supplier with our motto Smart Works, for Smart IT solutions. What do we offer? * CRM products and S... Know more