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Google CCAI – Contact Center AI Tech Lead

Google CCAI – Contact Center AI Tech Lead

Hybrid

Hartford, United states

Senior

Freelance

02-02-2026

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Skills

Research Machine Learning Organization Azure GCP

Job Specifications

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

We are looking for a Google CCAI – Contact Center AI Tech Lead opportunity with one of our clients.

Job Description:

Position Title: Google CCAI – Contact Center AI Tech Lead

Location: Hartford, CT or Minneapolis, MN

Position: Hybrid

Long term contract

Mandatory Experience:

Google CCAI (Google Contact Center AI)
Strong Contact Center domain experience

Responsibilities:

Design and develop AI applications and infrastructure for the Contact Center platform.
Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies.
Stay current with the latest AI trends and technologies, especially Google GCP or Azure AI for Contact Center.
Create and maintain AI models and algorithms.
Conduct AI research to improve existing systems and develop new technologies.
Identify opportunities for AI solutions within the organization and propose strategic plans.
Train team members and stakeholders on AI and its applications.
Ensure compliance with data privacy regulations in AI applications.
Monitor the performance of AI systems and make necessary adjustments.

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to ranjitnair at sensiple dot com

Regards

Ranjit Nair | Sensiple Inc.,

ranjitnair at sensiple dot com

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.

About the Company

Sensiple believes in delivering excellence. We deliver services globally at superior standards with over two decades of expertise in technology-driven solutions. We are a New Jersey Corporation, established in 1999, with our products & services specialized in customer experience, digital & enterprise transformation, Cloud Infrastructure & independent testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecomm... Know more