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James Adams

ServiceNow Development Lead

Hybrid

Manchester, United kingdom

£ 80,000 /year

Senior

Full Time

18-02-2026

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Skills

ServiceNow DevOps Azure DevOps Training Architecture Machine Learning Azure

Job Specifications

James Adams is currently looking for ServiceNow Development Lead. This is a permanent role working hybrid in Manchester 2 days onsite.

The Opportunity

We are working with a modern and progressive technology function where ServiceNow plays a critical role in how teams operate and scale. This role offers the chance to take real ownership of the platform, influence its direction and deliver solutions that genuinely improve how the organisation works day to day.

You will sit at the centre of platform development, automation and integration, partnering closely with the business while helping to raise technical standards across the team.

Key Responsibilities

Own and develop solutions across the ServiceNow ecosystem, including ITSM, ITOM, HR, CSM and App Engine
Work closely with business and technical stakeholders to understand requirements and translate them into robust technical designs
Deliver integrations and automation initiatives, including connectivity with tools such as Microsoft Teams
Lead on platform enhancements, upgrades and adoption of new ServiceNow capabilities
Provide guidance and mentorship to junior developers, supporting a collaborative learning environment
Diagnose and resolve complex platform issues while minimising impact to users
Contribute to the ongoing ServiceNow roadmap and long term platform strategy

What We Are Looking For

Strong hands on experience across the ITSM lifecycle with a solid grasp of ServiceNow architecture and workflow design
Proven experience delivering integrations, working with Azure DevOps and using both declarative and imperative development approaches
Confident communicator who can engage effectively with a range of stakeholders
ServiceNow certifications such as CSA or CAD and ITIL knowledge are advantageous but not essential

What Is On Offer

A people focused culture that values collaboration, inclusion and new ideas
Ongoing learning opportunities including training and certification support
A supportive and close knit team where your input genuinely matters
Exposure to emerging technologies such as automation, AI and machine learning
The opportunity to make a tangible impact both technically and culturally

If of interest, please send your CV now to apply!

About the Company

Hello, we are James Adams. Your technology, change, and digital recruitment partner covering the UK & Europe. We are passionate about people and put our customer's experience at the heart of everything we do. We recognise that each individual we work with is different. Which is why we look to provide a bespoke service tailored to your needs. We are experts in recruiting for technology, change and digital talent across the UK & Europe. We cover the following specialisms on a permanent or interim/contract basis. - Cloud ... Know more