Job Specifications
At MoodysNWC, we’re looking for a proactive, adaptable, and highly organized Operations Specialist who thrives on keeping people, processes, and priorities moving. You’ll own the details, support the big picture, and make sure nothing slips through the cracks in our fast-paced consulting environment.
This is a hybrid role based in Bellevue, WA, requiring a minimum of 3 in-office days per week. The Operations Specialist will report to the HR & Operations Manager.
What You’ll Own
Operations & Office Management
You’re the hub of logistics and daily operations.
Manage office supplies, mail, and IT equipment inventory
Ensure new hires are fully set up before Day 1 with laptops, workspace, system access, and welcome materials
Run new hire orientation to ensure a smooth onboarding experience
Coordinate conference room bookings and in-office schedules
Manage the operations inbox—triage requests and direct them appropriately
Track recurring internal tasks and deadlines, helping leadership stay on top of what’s next
Compile and share a regular report of upcoming deliverables, deadlines, and operational tasks with the leadership team to support visibility and accountability
Attend key internal meetings and take/distribute notes and action items
Plan and coordinate internal events, team offsites, and client appreciation efforts
Support travel booking and logistics for senior leaders
Coordinate with vendors and manage basic service relationships
Handle administrative tasks such as filing, document prep, and collecting signatures
People & HR Support
You’ll help maintain the systems and culture that keep our team thriving.
Maintain accurate employee records and documentation
Support benefits administration and respond to employee policy questions
Assist with onboarding and offboarding logistics
Support internal engagement initiatives and team-building efforts
Client & Financial Operations Support
You’ll help ensure our client operations and internal workflows stay tight and organized.
Track deliverables and milestone dates across client engagements
Support invoice coordination, expense tracking, and financial documentation in collaboration with the finance team
Prepare light internal reports and status updates when needed
Executive & Calendar Support
You’ll be a steady hand behind the scenes.
Schedule meetings and coordinate calendars for senior leaders
Prepare agendas, materials, and follow-ups for key internal meetings
Various tasks as assigned to support the leadership team
You’ll Thrive Here If You…
Have a strong sense of ownership and initiative—you notice problems before they become problems
Communicate clearly and know how to manage up
Are comfortable juggling multiple responsibilities and shifting priorities
Have a sharp eye for detail but can also think a few steps ahead
Enjoy being helpful and creating order in fast-paced environments
Qualifications
5–7 years of experience in operations, client management, HR, office coordination, or administrative support
Strong written and verbal communication skills
Tech-savvy and a fast learner; proficient in Microsoft Office and GSuite
Discretion and professionalism in handling confidential information
Bonus: experience working in consulting, professional services, or startup environments
Perks & Benefits
Benefits: Full medical, dental, and vision coverage, PTO accrual – up to 40 hours per year.
Hybrid schedule (minimum 3 in-office days per week), standard working hours (i.e., 8 am – 5pm PST, with necessity to flex hours up/down based on business need)
Variety, visibility, and opportunity to grow with the company
About MoodysNWC
MoodysNWC is a results-driven management consulting firm headquartered in the Seattle metro area. We specialize in digital product and program management and partner with Fortune 100 clients to drive meaningful outcomes. Our team is full of sharp, resourceful, and collaborative people who care deeply about delivering quality work.
Diversity, Equity & Inclusion
MoodysNWC is an equal opportunity employer. We believe diversity drives innovation, and we are committed to creating a workplace where everyone feels seen, heard, and supported.
About the Company
We are a consultancy developing new products and applications that push the boundaries of innovation. We have delivered more than a billion dollars of value for our clients over the last nine years.
As trusted advisors to some of the world's most connected enterprises, we don't just create products--we create value. We combine product strategy, engineering, and AI to deliver business outcomes. By joining forces with Ascendion, we are excited to provide end-to-end solutions and help our clients deliver value faster and way ...
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