Job Specifications
Job Title: Application support analyst
Experience Level: Level 3 (senior): 5-7 years
Open positions: 1
12 Months Contract
Location: Montreal (Day 1 onboarding onsite / in office presence 3x week
This position is for a Level3 support role with global responsibility.
Data Application Support Group is part of the Enterprise Computing Data & Analytics Technology Organization at Brokerage. The team manage and support a variety of database and data related server applications like database change management, procurement and entitlement systems as well as desktop applications like DBArtisan, RapidSQL, PowerDesigner, DBeaver and database drivers. This position is for a Level3 support role with global responsibility.
Job Description:
We are looking for candidates who have operated in an SRE capacity and have relevant hands-on experience. The candidate should be capable of building and supporting reliable, scalable systems, with a strong preference for skills in automation, monitoring, and ensuring smooth service operations.
The role requires availability for weekend and on-call work on a rotation basis
Exp-5-10 years.
The role requires availability for weekend and on-call work on a rotation basis.
Required skills:
• Minimum 3-year hands on experience with SRE.
• Minimum 3-year experience in one or more programming or scripting languages (e.g., Python,Bash or Perl).
• Strong understanding of system design, networking, and security best practices.
• Experience in troubleshooting server and infrastructure applications.
• Strong UNIX/Linux knowledge including the ability to understand
the interaction between applications, hardware, and operating system and
to provide recommendations and suggestions related to troubleshooting and performance improvement.
• Experience with monitoring,logging, and alerting tools.
• Server and application deployments and task automation.
• Knowledge of HTTP, SQL, Databases
• Handling of escalations, change, incident and problem management.
• Effective oral and written communication skills and interpersonal skills as well as the ability to work well in a team environment.
Desired skills:
• Experience in reporting and visualization tools, like Splunk, Tableau, SSRS.
• Knowledge and experience in SDLC and Automation, CI/CD, Github, Jenkins, Artifactory.
• Familiar with ticketing and issue tracking systems, ServiceNow, Jira
• Understanding cloud-based database, Snowflake, AzureSQL
About the Company
We are happy to talk in detail about our services and how we can assist your business. We specialize in end-to-end solutions for your entire web-related needs. Self-optimizing systems and the need for new ideas powered by intelligent technologies have been a keen interest in meeting the needs of growing customer expectations. We contribute to our client's aspirations by driving real innovation and ideas that transform and grow their organizations. We offer a wide range of services which include Application Services, Business...
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