Skills

Communication Customer Service

Job Specifications

Company Description

Toronto Wellness & Physio Centre is a multidisciplinary clinic dedicated to supporting individuals in their recovery, healing, and overall well-being. Serving the Toronto and Richmond Hill areas, the center provides a variety of personalized services, including physiotherapy, chiropractic care, massage therapy, acupuncture, and rehabilitation for sports, workplace, and car accident injuries. With a focus on evidence-based treatments, the clinic aims to improve mobility, reduce pain, and promote long-term wellness. The team is made up of experienced professionals committed to delivering exceptional care to clients.

Role Description

This is a contract on-site role for a Front Desk Assistant based in Richmond Hill, ON. The responsibilities include greeting clients warmly, managing appointment scheduling, handling phone inquiries with professionalism, and maintaining accurate patient records. The Front Desk Assistant will also process payments, ensure the reception area remains organized, and provide excellent customer service to facilitate a welcoming environment for all visitors.

Qualifications

Strong Phone Etiquette and Customer Service skills to provide clear and respectful communication
Experience with Receptionist Duties, such as appointment scheduling and handling patient inquiries
Proficiency in Communication, with the ability to engage professionally with clients and team members
Basic Computer Literacy, including familiarity with scheduling software and office applications
Exceptional organizational and multitasking abilities
Previous experience in a healthcare or wellness environment is an asset

About the Company

Toronto Wellness & Physio Centre is a multidisciplinary clinic serving Toronto and Richmond Hill, dedicated to helping individuals recover, heal, and thrive. The centre offers personalized care through a range of services including physiotherapy, chiropractic care, massage therapy, acupuncture, and rehabilitation for sports, work, or car accident injuries. With a team of experienced professionals, the clinic focuses on evidence-based treatments to improve mobility, reduce pain, and support long-term wellness Know more