Job Specifications
Where Trust Leads, Bold Ideas Grow, and Community Thrives
Paula’s Choice, a Global Skincare Leader Founded In 1995, Empowers Individuals To Define Beauty On Their Own Terms Through Science-backed Products. Our Mission Comes To Life Through Four Core Values That Guide Our Actions, Decisions, And Impact
Build Trust: We set the standard for skincare, transparency, and shared knowledge.
Be Bold: We lead through innovation and by challenging the status quo.
Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.
Benefits
Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:
Generous paid time off, including time off to volunteer
Learning and development resources to support personal and professional growth
Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
Did we mention we’re a dog-friendly office?
Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.
How you’ll have an impact at Paula’s Choice:
As the Vice President of Planning, you will lead the continuous delivery and improvement of Paula’s Choice global supply, demand, and inventory management. You will own end-to-end demand and supply planning, Sales & Operations Planning (S&OP), inventory strategy, and supplier performance across global DTC, retail, and marketplace businesses. You’ll partner closely with Commercial, Finance, Marketing, Procurement, Quality, IT, and Product Development leaders to ensure we have the right product, in the right place, at the right time, aligned to customer service, lead-time, quality, cost, inventory, cash, and net working capital targets. You will lead, manage, and develop a remote team of supply, demand and inventory
planners and managers. Key metrics for this position include customer service, in-stock, lead-times, inventory days on hand and dollars, supplier on-time in full, SLOB/write-offs, and people engagement.
As VP of Supply Chain Planning, a typical day might include a mix of the following:
Strategic Leadership: Design and implement global demand, supply, and inventory strategy and execution plans that deliver business objectives, enable new product launches, and support growth.
S&OP Leadership: Drive, own, and implement an end-to-end S&OP process, aligning commercial plans, financial targets, and operational capacity. Facilitate monthly S&OP cycles that unify demand, supply, inventory, and financial data into a single business plan; evolve S&OP maturity as the business grows. Partner with commercial teams to ensure a robust sales forecast translated into a meaningful demand forecast and executable demand/supply plans with documented assumptions and risks; report forecast accuracy.
Inventory Planning & Management: Establish inventory strategies that optimize working capital while protecting service levels across channels and geographies. Define and govern safety stock policies, replenishment parameters, and slow/obsolete (SLOB) protocols. Improve inventory turns and provide clear visibility into inventory health and risk; own quarterly inventory review analysis and presentations to the CFO, CEO, and SVP of Global Operations.
Supplier Management: Develop and nurture relationships with key suppliers to achieve quality, reduced lead times, and on-time-in-full (OTIF) delivery at optimal cost. Report quarterly on inventory accuracy, liabilities, OTIF, and improvement initiatives. Collaborate with Procurement and Quality on supplier performance, lead-time reduction, cost management, risk mitigation, material liabilities, and vendor onboarding/off-boarding.
Process Improvement: Lead continuous improvement to enhance supply chain efficiency. Streamline workflows, reduce manual work, shorten lead times, lower costs/volatility, and improve forecast accuracy and planning cycle times.
Sustainability: Integrate sustainability objectives into supply chain operations to reduce carbon footprint and waste while promoting ethical practices and lower environmental impact.
Risk Management: Proact