Job Specifications
Jiffy.com is looking for a Data Analyst to join our innovative team. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to help drive strategic decisions across our operations. Your role will include evaluating data from various sources to provide actionable insights that enhance our ecommerce platform, customer experience, and overall business performance.
Key Responsibilities:
Collect, clean, and organize data from different sources to prepare it for analysis
Analyze datasets to identify trends, patterns, and insights that inform business strategies
Create reports and dashboards to visualize key performance indicators for various teams
Work collaboratively with cross-functional teams to understand their data needs and provide analytical support
Develop and maintain documentation for data processes and procedures
Assist in designing experiments and A/B tests to improve customer engagement and conversion rates
Identify opportunities for process improvements based on insights derived from data analysis
This role follows a hybrid work model with a requirement of a minimum of three (3) days per week onsite. Employees should expect to work regularly from the office to support collaboration and business needs.
Requirements
Qualifications & Skills:
Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, or a related field
3-6+ years of experience in data analysis or a similar role, preferably in e-commerce or a related industry
Proficiency in data analysis tools such as SQL, Excel, and data visualization software (e.g., Tableau, Power BI)
Strong analytical skills with attention to detail and the ability to interpret and communicate complex data
Good problem-solving skills and the ability to work with large datasets
Strong written and verbal communication skills to present findings clearly to stakeholders
Ability to work independently as well as in a team-oriented environment
Familiarity with statistical analysis and data-driven decision-making
Preferred Qualifications
Proficiency with advanced SQL (e.g., complex joins, window functions, query optimization)
Experience with Python or R for data analysis, automation, or statistical modeling
Familiarity with data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery)
Experience building and maintaining dashboards and automated reports for business stakeholders
Experience working with large-scale datasets and optimizing data workflows
Understanding of key ecommerce metrics such as conversion rate, average order value (AOV), customer lifetime value (LTV), and retention
Experience translating business questions into analytical frameworks and actionable insights
Why You Will Love Working At Jiffy
Opportunity to grow company market share through innovation in the rapidly evolving e-commerce, AI, and image processing space
Thrive in a collaborative, high-growth environment where your ideas directly influence how Jiffy evolves as a leading e-commerce destination
High visibility and influence in solving complex problems and delivering cutting edge solutions resulting in direct impact on Jiffy's seamless customer experience
Access to career development opportunities in a company that invests deeply in professional growth
Benefits
What We Offer
The base compensation for this role is expected to range from $80,000 to $100,000 per year. Actual compensation will be based on a variety of factors, including skills, experience, qualifications, and overall fit for the role.
Total compensation may include base salary, performance-based bonuses, equity, and benefits. Final offers are tailored to each candidate and take into consideration their background and years of experience.
Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy
Retirement Planning: 401(k)
Wellness Support: Annual wellness benefits to help you stay healthy and balanced
Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup
Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
Professional Development: Annual stipend to support your learning and career growth
EEO
Jiffy is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Jiffy considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.