Skills

Communication Agile Methodology Scrum Problem-solving Decision-making Presentation Skills Effective Communication Agile

Job Specifications

Your Next Career Move Starts Here

The Role

Title: Business Systems Analyst

Location: Raleigh, NC

What You’ll Do

Analyze initiative requests for feasibility and approach
Analyze system incident reports (problem analysis) and determine next steps
Analyze issues and develop user stories, where appropriate
Perform initial impact analysis of proposed modifications to existing applications
Create and document user stories and functional specifications
Conduct client interviews as required to capture and document business processes
Write use cases and view specifications for application development and enhancements
Design business processes and system solutions
Solicit and document ambiguous and dynamic requirements
Perform and support delivery team activities including planning, status reporting, and management of client expectations
Participate in cross-functional teams to solve business problems
Perform customer and application support activities
Assist in the troubleshooting of anomalies identified by end-users
Provide an estimated level of effort for assignments
Obtain project/solution approval

Required Qualifications

BA/BS degree required (Computer Science preferred) with at least 3-5 years’ experience with business support operations in a property and casualty insurance setting, or an equivalent combination of education and experience
Successful track record translating business needs into user stories to match those business needs
Ability to facilitate teams and lead decision-making processes in a collaborative environment
Proven understanding of Scrum processes; experience on product delivery teams using agile methodology is a plus
Ability to communicate well and make effective presentations
Working knowledge of diagramming techniques such as Functional Decomposition, Data Flows, Activity Diagrams
Experience writing functional specifications
Effective communication and presentation skills
Strong analytical and problem-solving skills
Understanding of agile development

Why Golden Technology?

Founded in 1997, Golden Technology has grown from a two-person vision into a trusted partner for Fortune 500 clients nationwide. Along the way, we’ve built a culture centered on family, professional growth, and giving back to our communities through our Golden Community initiatives.

Here’s What Sets Us Apart

Family-first culture that values balance and support.
Career development through mentorship, opportunities, and investment in our people.
Community impact by dedicating time, talent, and resources to the places we live and work.

What’s In It For You

Exciting opportunities with innovative companies.
Guidance from a recruiting team with decades of experience.
A professional, supportive culture built on trust and collaboration.

Ready to take the next step?

Apply today and let’s build your brighter future together.

About the Company

Golden Technology is an IT Staffing and Consulting firm that is adept at providing strategic and innovative technology solutions. We work with top companies worldwide to identify and hire skilled IT professionals on a contract, contract-to-hire, and permanent basis. Join our exclusive network of technologists and developers to accelerate your career, and work with industry-leading companies driving innovation. Our mission is to develop people, empower families, and drive innovation through impactful opportunities. Develop... Know more