Job Specifications
Locations: Cheltenham
Closing Date: 23:00 on Tuesday 17th March 2025
Salary: £44,044
Flexible working: We recognise the importance of a healthy work-life balance and offer a range of working patterns, including full-time, part-time, and compressed hours. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business requirements. We also support flexible start and finish times to help you balance your personal and professional commitments.
About Us
At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online. Working closely with our British Intelligence partners in MI5 and MI6, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks. A role at GCHQ means you’ll have varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork.
The role
As one of our Associate Business Analysts, you’ll be at the heart of interesting projects across GCHQ that help us to keep the UK safe. Working as part of a multidisciplinary team, you’ll seek to understand intricate problems, uncover opportunities, and shape solutions that meet both user and business needs. You’ll analyse requirements, then turn your insight into action by mapping processes and helping to design services that are efficient, effective, and aligned with our strategic goals. It’s all about solving the right problems in the right way, delivering value for the colleagues who depend on you.
Day-to-day, you’ll support the gathering and validation of business and user needs through workshops, interviews, document reviews, and collaborative working. Working with more senior analysts, you’ll assist in producing analysis, and in defining and escalating risks. You’ll also be responsible for preparing materials for stakeholders, capturing feedback, and ensuring information is always accurate and clear.
Support comes from an experienced Business Analyst who helps you manage your project portfolio and develop your skills. It’s an excellent opportunity to build core business analysis capability, gain exposure to delivery environments, and understand how analysis informs decision-making across GCHQ. As your experience grows, the chance to take on more complex projects and progress to a more senior role will become available.
You could be working in technology, facilities, information, or other teams across the organisation. This means a diverse workload, ranging from supporting vital internal systems and processes to contributing to new technology that underpins mission-critical activity. Collaboration with stakeholders across the UK’s Intelligence Services is also a key part of the role, along with supporting teams through periods of change.
About You
Practical experience as an Associate Business Analyst is essential, including delivering analysis for projects or programmes of work. Your foundational knowledge and skills in business modelling should make you comfortable with process analysis and improvement, and confident in creating organisation, process, system, and data models to support decision- making.
Given the nature of our work, adaptability and resilience are important, particularly when operating in complex environments where priorities can shift and requirements may be ambiguous. The ability to elicit and manage user requirements is key. Because outputs must be tailored to different audiences and collaboration happens across multiple teams, good communication and teamwork skills are vital.
Attention to detail is crucial, ensuring outputs remain accurate, complete, and valuable. Influencing skills also play an important role, helping navigate differing viewpoints and priorities while building consensus and support for the right solutions. Managing your own time effectively, being open to feedback, and acting on it are also essential.
A degree or specific qualifications aren’t necessary. We’re interested in your skills and experience, which may have been gained from any background or sector, from government through to large private enterprises.
Training and development
When you start, you’ll receive an organisation-wide induction and be assigned a buddy to help you settle in. We’re proud to offer an inclusive and supportive working environment and, as an organisation that values and nurtures our colleagues both professionally and personally, we’re dedicated to helping you fulfil your potential.
Progression opportunities exist within business analysis, and your ongoing learning and development will be supported, with 20% of your time protected for professional development activities. You’ll have access to internal and external training courses, along with opportunities to be supported by a mentor or coach within the organisation.
Rewards and benefits
You’ll receive a starting salary of £44,044 plus other benefits i
About the Company
We are GCHQ, the UK’s intelligence, security and cyber agency. Our mission is to keep the UK and its citizens safe. Our brilliant people work 24/7, using cutting-edge technology, technical ingenuity and wide-ranging partnerships to identify, analyse and disrupt threats to the UK.
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