Cloud Operations Specialist
Hybrid
London, United Kingdom
Full Time
11-03-2025
Job Specifications
Role: Cloud Operations Specialist
Location: London (Oxford Circus)
Hybrid: 1-2 days per week in the office
ABOUT MONUMENT TECHNOLOGY LTD
In building its core UK banking business, Monument has developed an open, scalable, cloud native and world-leading banking technology platform, the third pillar of the Banks’ strategy, which has allowed it to make significant inroads fast into the asset-rich, time-poor, and under-served mass-affluent market. The platform was designed from the start to be modular, flexible and extendable into other banking products and channels which also makes it easy to power other banks and to travel globally.
Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a Subsidiary business, Monument Technology Limited (“TechCo”) to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships around the world.
Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of legacy software, enabling our clients to rapidly deploy, scale and innovate at a fraction of the cost. From front end mobile apps, through core banking and CRM to the general ledger and a data lake, the platform can be consumed in whole (“bank in a box”) or in part as required.
Our technology stack has gained positive attention from multiple players globally and over the past 12 months we have engaged and continue to engage in meaningful discussions and over the coming months, we will prioritise empowering business in the UK and Neo Banks globally to revitalise their existing technology stacks and to develop innovative new platforms.
Our dynamic integration frame and architecture allows the platform to scale globally with many components adaptable to other geographies.
HOW YOU’LL MAKE AN IMPACT
• Have a hands-on approach to configuring, managing, and administering the cloud platform and with a view to extending it across multiple cloud providers, focusing on supporting development teams and customers using the platform
• Working collaboratively with onshore and offshore Technology teams to champion and drive good DevSecOps, infrastructure, and security practices
• Manage and optimise our AWS environment, with advanced knowledge of AWS services and third-party tools, providing expertise to support teams responsible for operations
• Lead cloud operations projects to ensure the correct design and delivery of operations requirements
• Provide review and recommendations for AWS related changes, releases, and new functionality; act as a liaison between development teams and infrastructure operations for cloud-related tasks and escalations
• Ongoing improvement to the operational position of our AWS environment, leveraging automated scanning and monitoring tools, including for operational resilience as well as working with third party security product and penetration testing providers
• Maintain cloud operations aligned to ITIL standards and established best practices, demonstrating a good working knowledge of current and future trends in cloud infrastructure and DevSecOps tooling
• Lead internal and external audit reviews and ensure compliance with audit and regulatory requirements
• Provide support for SaaS applications and third-party services such as Salesforce, Mambu, Glia, and Nice Actimize
• Facilitate engagement with second and third-line support for the Technology team working with a managed application support team and a managed Security Operations Centre
WE LOOK FOR PEOPLE WITH
• Extensive experience managing AWS environments and services like CloudWatch, CloudTrail, Kubernetes, GuardDuty, Control Tower, WAF, Route53, and DNS configurations
• Experience with DevOps tools and practices, including CI/CD pipelines using CloudFormation, Terraform, Jenkins, Bitrise, and maintaining code quality through Sonar
• Expertise in Microsoft 365 Global Administration, including configuring Exchange, SharePoint, Teams, Users, Groups, Endpoint Manager, and Entra ID (Active Directory), with a strong emphasis on security and compliance
• Solid understanding of ITIL principles, with experience in managing incident, change, problem, and release lifecycles
• Experience with DevOps tools and practices, including CI/CD pipelines, in Agile environments, collaborating closely with Product Owners and Engineering teams
• Some financial services experience is required; Experience with Banking SaaS applications such as Salesforce, Mambu, Glia, and Nice Actimize is desirable though not essential
• Excellent communication, problem-solving, and presentation skills
About the Company
Monument is the UK's first challenger bank tailored for mass affluent clients - professionals, entrepreneurs and more. Since 2021, we've been redefining banking for our clients with exceptional client service, straightforward savings and a Membership service to grow and enjoy your wealth - all within one app. Trusted with over £5 billion in savings, we are regulated by the Financial Conduct Authority and Prudential Regulation Authority and protected by the Financial Services Compensation Scheme (up to £85,000). For clien... Know more
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