Job Specifications
We are looking for our first team member dedicated to Technical Pre-Sales and Customer Success to help design and implement solutions that drive customer success.
We’re accelerating deployments and improving efficiency for teams and developers all around the world with high-performance infrastructure for critical applications including low-latency AI workloads, web applications, and APIs.
Over 100,000 developers already joined our platform and businesses globally are building innovate solutions with Koyeb’s technology.
If this sounds interesting, keep reading!
What you'll do:
As our first Solutions Engineer, you will empower AI-intensive companies, SaaS providers, and ISVs managing large infrastructures by providing technical expertise and architecting tailored solutions that leverage our platform’s unique capabilities.
This is a key role focused on growing our customer base in France and Europe, through a mix of inbound and outbound connections with demanding technical stakeholders that need trustworthy platforms to support 24/7 operation.
You will work with key decision-makers in development teams and enterprises, helping them understand how our solutions can accelerate their deployment, improve their infrastructure efficiency, and accelerate their growth.
You will:
Conduct Technical Discovery: Engage with prospects to evaluate their environments, understand their challenges, and propose tailored architectures that harness Koyeb’s high-performance, serverless infrastructure.
Deliver Impactful Demos & POCs: Lead technical demonstrations and develop proof-of-concept projects that clearly showcase how our platform can accelerate deployments and streamline infrastructure management.
Lead Customer Onboarding: Coordinate and conduct comprehensive onboarding sessions to ensure a smooth transition, effective adoption, and integration of our platform from day one.
Serve as a Trusted Advisor: Work closely with technical stakeholders—from developers to CTOs—to advise on integration best practices, performance optimization, and scalability.
Develop Technical Resources: Create reference architectures, technical documentation, and best practices to assist customers in deploying and managing their applications.
Attend Industry Events: Represent Koyeb at events, webinars, and conferences, demonstrating our platform’s technical strengths and thought leadership.
Relay Customer Feedback: Provide critical insights to our engineering and product teams to drive continuous improvement and shape our roadmap.
Collaborate Across Teams: Partner with our sales, DevRel, and product teams to understand customer requirements and translate them into robust technical solutions.
Document Your Engagements: Use our CRM (Hubspot) to track interactions, document technical requirements, and ensure a seamless customer journey.
As the key technical points of contact with users, you’ll be instrumental in shaping how customers perceives our company and will work closely with our team to refine our global approach.
You’ll be part of our small GTM team composed of 3 people and you’ll work daily with our co-founders Yann, CEO and Edouard, CPO.
You’ll succeed if you:
Identify business opportunities and relevant solutions in all inbound leads and in technical discovery calls, focusing on organizations that would benefit from our serverless architecture for AI workloads and fleet management.
Develop and maintain strong, trusted relationships with key stakeholders and decision-makers, including C-level executives, CTOs, and engineering leaders.
Present and demonstrate the platform's capabilities, clearly articulating how it meets customer needs for scalability, cost-effectiveness, and reduced operational complexity.
Create reference architectures, technical documentation, and best practices to assist customers in deploying and managing their applications, support customer onboarding, and ensure a smooth customer journey.
Collect and relay customer feedback to the product and engineering teams to improve the platform and meet evolving customer needs.
YOU:
As a general rule, if you join us, independent of the position, you should be comfortable with the following description of yourself. You:
have an international mindset and think global
are looking for a fast-paced environment
are ambitious and believe small teams can have a huge impact
are data-driven, you know decisions are more meaningful if they are based on data
are working as a team member
are autonomous and structured, are able and willing to write specifications/plans before implementing/executing
are striving for continuous improvement and learning
understand we work to improve the product for our users
More specifically, you:
have proven experience in a pre-sales, solutions engineering, or technical consulting role, and you excel at engaging with both technical and executive stakeholders.
possess a strong background in cloud infrastructure, serverless architectures, or AI workloads with hands-on experience designing and deploying complex systems.
are fluent in both French and English, with the ability to communicate effectively in both languages and the ability to translate complex technical concepts into clear, compelling narratives for diverse audiences.
demonstrate an ability to adapt in a fast-paced, growth-focused startup environment.
are comfortable managing deals end-to-end, from sourcing and data enrichment to closing.
are goal-oriented, driven, and motivated to exceed targets and contribute to team success.
manage multiple engagements efficiently, thrive on data-driven insights, and are always ready to adapt to evolving customer needs.
are prepared to travel regularly for events, conferences, and client meetings as needed.
Our stack and technologies
We provide various developer tools to deploy on our platform, including:
A web interface at https://www.linkedin.com/redir/suspicious-page?url=app%2ekoyeb%2eapp
Koyeb CLI and REST APIs
Pulumi and Terraform connectors
We interact with our users through:
Our in-app support
Our community platform at community.koyeb.com
Our feedback platform at feedback.koyeb.com
Our Slack community channel at slack.koyeb.com
Our sales stack is composed of:
Hubspot
Apollo
Lemlist
All the Koyeb platform is built internally by our engineering team
How we work
This is a full-time position based in our main office at Station F in Paris, France.
We offer a standard full-time contract with comprehensive health coverage and competitive benefits.
We’re looking for an experimented sales professional and the total salary ranges from €60k to €75k, plus equity.
Some context about Koyeb:
We’re a really small team, currently 12 (in the whole company). We’re composed of 90% of technical people and the resulting 10% catch the technical side.
We’re building a product used by developers and are interacting daily with our developers’ community - which are our users.
All our communications, internal and public, are in English. W...