Senior Regional Service Engineer
On site
London, United Kingdom
Freelance
24-03-2025
Job Specifications
Salary
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We are looking for a Senior Regional Service Engineer to join a dedicated service team, where you will play a pivotal role in upholding the Karcher brand while delivering exceptional service to their customers. For this role you will predominantly, maintain and repair equipment. This role offers an exciting opportunity to contribute to the growth and success of Karcher by providing first class professional service and support for industrial cleaning equipment.
Location Requirements
To Ensure Efficient Coverage, Candidates Must Be Based Within 1 Hour Of The SM4 Postcode (Morden, London), Ideally In Or Near The Following Areas
London Areas & Surrounding Locations:
SW, SE, E, NW, W, N Postcodes
TW (Twickenham), KT (Kingston), SM (Sutton), CR (Croydon), BR (Bromley), DA (Dartford), UB (Uxbridge), RM (Romford)
Key Responsibilities For The Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What's In It For You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities. The starting salary offered is £38,760 rising to £40,000 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime. You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
About the Company
Established in 1935, Kärcher is a well-respected and trusted, family-owned world leader in the design and manufacture of cleaning equipment and chemicals for domestic, professional and industrial applications. Our products utilise innovative technologies to deliver exceptional cleaning performance in every application. Know more
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